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"The bar is the highlight and the room was spacious with a very well designed contemporary feel."

"The pool gets very busy even with time slots"

"What a brilliant hotel! Clean, spacious bedroom and bathroom with towels, shampoo, conditioner etc. Excellent location, opposite the i360. We walked from the station (through the lanes and along the seafront). Tea/coffee etc. "

"Super helpful staff. Our room wasn’t ready so we were given a different better room at no extra cost"

"The staff were absolutely lovely and went above and beyond to make us feel safe in the environment, although when we stayed the weather had other ideas it was really beautiful to see our city in another light , the room was immaculate with a very fresh smell throughout the hotel Will definitely be staying again"

"Decent location. Kind staff."

"Dirtiest and worse ever hotel if you can call it hotel…,,"

"I enjoyed my stay here, especially the upgraded room. It was a lovely, well kept hotel, perhaps a little tired in places, but still cared for. We really did not like the breakfast experience, due to the fact there is no room in the breakfast room for all the guests and therefore sometimes you are asked to eat in the bar area. No problem with this, but not when you can’t fit your food on a small bar table, necessitating playing musical tables when people left their (bigger) table. If you are...

"Early check-in charges were a little higher than expected. Everything else was good."

"Staff are amazing and location is spot on"

"Average stay, and at £400 for 2 nights it was disappointing! I was surprised at earplugs being provided, but hearing a club(?) behind the hotel empty their glass bins at 1, 2, 3 and 4am both nights it became obvious why! Room was tiny and mattress dreadfully lumpy, but bathroom was pleasant and clean. Receptionist at check in was nice but wasn’t asked if I would like to include breakfast or use the amenities. When I checked out I left a bag, and when I came back to collect them I was shown...

"Great location. Clean room. Comfortable bed. Hot shower."

"Older property no air conditioning although not really needed in May if have ocean view with windows."

"Second time staying at Charm and has always been celebrating my husband’s birthday. This year, we got upgraded by the staff for some reason. Staff were nice and welcoming. Breakfast was nice. Spa treatment was nice, had an hour massage to relax us. I just like staying at Charm 👍👍"

"A little bit tired looking ( carpets )good position for walking "

"Excellent breakfast and spacious coffee lounge and bar"

"Not happy at all"

"Very good value. Very approachable and helpful staff. Resourceful and thoughtful furnishing of a small room with several things many more expensive hotels lack or are too often forgotten e.g. adequate wardrobe, places to hang bath AND hand towels (many properties seem not to have thought this to be a bathroom necessity), a bath mat (yes, some places fail to provide one), easily-opening window for fresh air (as opposed to an ancient, rickety sash that is blocked from opening more than 2...

"بسيط جدا ومتواضع الغرفه كانت في الدور الارضي ازعاج جدا ورائحة سجائر لوجود الغرفه بجانب باب الدخول"

"Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully...