Find 3 Star Hotels in Southern Wisconsin, WI from AED 206

"Customer service was great until staff didn’t communicate properly about the parking and when told they made a error now she had to talk to other staff and I wanted a regular room they gave me a hearing accessible room when trying to change it I was given the run around thru Expedia and request wasn’t granted cause Expedia said they couldn’t get into contact with anyone and ask for a refund and repurchase the room like how is that a good option? Overall love the hotel and hope I get my refund for parking"

"When we very first arrived, there was a smooth check-in and we stayed in hotel Rome, which is connected to the waterpark. We proceeded to the hotel and could not find any bell carts one of the workers that was working. The arcade area gave us a phone number to call we then proceeded to call the hotel. They said they were gonna let the Publix people know to bring bill carts down. We then waited a half an hour. We could not lug all of our stuff in with three small children, and my fiancé proceeded to walk the floors to find a luggage cart. He made it to the second floor, found one of the luggage cart in saw three staff members standing right by the luggage cart, leaning up against the wall, laughing and talking, so there was no kind of priority for the guest. It seems like that’s why I gave it the rating that I did."