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"Clean Room"

"This resort was very calm and relaxing. Exactly what I wanted. The staff was very pleasant and attentive. The breakfast bar was great. Huge shout out to Alexis, Ana, Florinda, and Javier. They greeted me every morning at breakfast and were so welcoming and attentive. Thank you! I also enjoyed how they honored the Expedia VIP status. There was a bottle of champagne in my room upon arrival with a hand-written letter. I also received a $90 credit at the gift shop. I enjoyed the activities.. Especially the spa. Cons: - My sheets were not clean when I checked in but staff immediately changed them. - Room service order was wrong twice. - The restaurants that require reservations were mediocre. - the shuttle is $30. I get car sick and concierge recommended I do a private “taxi” for $135. It is NOT a private “taxi.” It’s the shuttle bus by yourself. I would never have spent the money if they didn’t deceive me with that recommendation. Please don’t make that mistake. Just do the shuttle bus for $30. Overall, I had an amazing time. The resort is well-maintained and the staff really tries to go above and beyond. I would stay here again, I just wouldn’t get a private “taxi” again. "

"Remodeled room was very nice. "

"clean room"

"The staff were all very friendly and helpful. The property is in need of updating. The pool tiles were dirty in some areas and pool edges were cracked. The mirrors in the bathroom needs replacing and the shelf in the bathroom was slanting. The phone in our room did not work and we had to report that. The food was all very good."

"The resort felt a bit dated. We were on the first floor and the room let in a lot of noise from vehicles and guests. The food choices at the all-inclusive were subpar. The Italian restaurant and sports bar had decent food, but the seafood, Mexican, and steakhouse restaurants were all incredibly disappointing. The marina location is fun, but you will be pestered by vendors frequently. I will return to San José del Cabo next time as I much prefer that more serene area."

"We booked a Superior Ocean View room for our anniversary, but unfortunately our experience didn’t match our expectations. Upon arrival, we were placed in a building quite far up the hill, not in the main hotel. The room itself was very small and had two double beds, which didn’t feel appropriate for a special occasion. We had contacted the hotel several times prior to our arrival, but our requests didn’t seem to be reflected. Interestingly, our friends made a similar booking and were given a spacious casita, which made the situation even more disappointing. We ultimately chose to downgrade to a room in the main hotel, which only had a partial view overlooking the pool area. While the staff were friendly and the food was good, the overall experience fell short. There was no evening entertainment, the atmosphere felt quite quiet and uneventful, and the beach was very rocky. Having visited Cabo and many resorts over the past 25 years, this is not a property I would return to or recommend."

"Great property the second time being here within the last 10 years. Bathroom wasn’t as tidy - hair on the floor in all corners."

"lo mejo del Hotel su personal, siempre con una sonrisa y con ganas de dar servicio "