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"The shuttles were easy to locate and circularly transport at T2 and T3 respectively, and very convenient for travelers. The servants are super friendly and helpful to help the passengers to move the luggages and patiently answer any questions "

"the laundry area is busy but we managed to use it before we leave. although we got few hiccups using it as we need to translate it, second there are other guest who use it and not comeback for a whole night. we had to call the front desk to help us because they been drying two pair of underwear for 2 hours. we have no choice but to remove it as we have no place to put our wet clothes as there other guests who need to use the washer. (dryer and washer are free, they also provide a liquid detergent which smells good) on the same floor, they also have gym and a massage room. I wasn't able to try it as I got lazy but wish I try the massage. for the room, it's very spacious. more than enough for us. we have a lot of space to put our 4, 23kg luggage. though there are some night that it's very hot and we cannot change the temperature as it is centralized for the whole hotel. thank God we can open the window to get some air, and it can easily cool down the room as we went there around february. the place also near restaurants that are open late so if you got hungry you can just go outside and eat. It's also few steps away from 7/11 and a bank where you can withdraw chinese yen even though you are using USA bank card. It's also walkable to a mall, where we ha a good strawberry matcha and hotpot! (yum!) I also did my shopping spree around the area and they're all very cheap. did not have a big problem staying in the hotel, it's just the wifi sucks, had to use my mobile data. :)"

"Room spotless staff was excellent "

"Clean room, staff was friendly especially the concierge. Check in experience wasn’t smooth but all in all great value"

"Very nice"

"Best room"

"Everything was outstanding!"

"Yes"

"Convenient location, clean rooms, great service, and an excellent breakfast buffet. Note that the shuttle bus is shared with the Hilton—I missed the first one."