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"Great for travelling. Staff was very informative. "

"Thought it was ok just"

"Staff were wonderful. Hotel in a great location for Royal Albert Hall. Concierge was very helpful. Room was great and large. Would come again. "

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"Overnight stay before an early morning flight. Room very comfortable and location for check in at T2 in the morning was literally 4-5 minutes to check in desk. PERFECT Location! I know London and airport prices are steep but please when you charge 12.5% service for food, have the decency to remove the line for a tip as well. If I have a similar flight again i would ABSOLUTELY stay here!!"

"Great hotel. Outstanding conditions. "

"Hotel was horrible. Room was hot. Air conditioner only blew hot air. Mattress was hard. Elevators were always crowded. "

"Excellent location to the tube and bus station for both of my tours. Breakfast had a lot varieties and delicious. My 19 year old son was denied check in as my flight was delayed until the next day, even though his name was listed as a secondary guest and room was paid in full. I had to change my booking to reflect the reservation to have his name as primary. This should not be necessary, but he was allowed to have a room afterwards. It was tiring for him to arrive after flying in from the U.S. and stressed that he didn’t have a room. Staff should have looked at reservations carefully first time to see all the names of guests. Besides initial frustration, room was adequate and completely renovated. Recommend to stay here again in London."

"Overnight stop before catching plane. Convenient and v comfortable bed."