Find Hotel Wedding Venues in Woking

"We arrived very early and we understand that check-in is at 3:00 pm, but we felt no effort was made to accommodate us sooner. After a long trip, we were hoping for a bit more flexibility or at least some alternative. We sat in a seating area of the hotel to rest for a while, but the sofas were taken away, supposedly for the restaurant, which left us without a place to sit comfortable. Also, the air conditioning was not cooling properly and we were quite hot during our stay, which made the experience uncomfortable. Overall, we believe there is room for improvement in both customer service and guest comfort. At least we had a safe place to stay, but for the amount of money we paid, we expected and deserved a much better experience. "

"Friendly staff…. Be careful at breakfast as it was very busy the time we stayed …. Rooms are tired….maybe a redecoration is needed "

"Business and children friendly. In the city centre. Amazing food selection."

"Very nice hotel Clean. Staff was nice. The plugs in the rooms are strange. There is no plug either British or American, bythe bedside. We had to get an extension cord for my CPAP machine. They did provide that but could use an electrical update"

"Very convenient location near the tube station. Felt safe at all times. Food options were within walking distance representing a variety of cuisines. Staff were very attentive and helpful. When an issue with climate control in our room came up it was fixed quickly. I would certainly return to this property. "

"Clean comfortable room Bed comfortable Close to tube and shops"

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"We stayed 4 nights. the personal is always excellent, well educated the best.. However the housekeeping was lacking and room lacked basic toaltteries making it less than a 5 star (5 star is about details) We had to call and ask a toothpaste etc. My slippers was taken away and I had to call to get slippers. Also middle of our stay a laundry bags and order plates were removed as well making it impossible to place a breakfast card on the door handle. Not even tipping a housekeeping 20-30 a day make no difference..it got worse..robes were removed and not replaced and I had to call about them.. The worst happening was on Friday when we came back after hours outside and our room was cleaned but smelled horrible like somebody had used the bathroom and run out. It was so terrible we had to run out and ask what had happened in our room. Also the receptinist lady just walked in one of the days even we had a sign on the door..she looked surprised making an excuse that was totally off saying we had not left the room in 2 days even we been out all days and room was cleaned daily. I stayed in the Ritz several times in the past in a junior suite or a suite last time in 2019 ..but this time I noticed details that make the hotel less than than a 5 star expect the personal that is alway the top. Also receptionist Noa or something was excellent absolutely the best. I hope the renovations ll not destroy the iconic look of the hotel. "

"Such a lovely boutique hotel-- with a charming green garden in the back, Michelin- recognized restaurant on site, a great bar with innovative cocktails, and a nice well-ventilated gym with equipment in good condition. Rooms are lovely-- I had a garden view and the ambience was very tranquil. Good shower, nice bathroom, comfortable bed, and quiet. Happen to stay during Mother's Day U.K. and received an unexpected bouquet of flowers and complimentary glass of prosecco in the evening-- which was just lovely. And really must recommend the roast beef and Yorkshire pudding-- absolutely delicious and not heavy in any way. Hotel is easy to get to-- just steps away from Earl Court tube stop. Highly recommend and look forward to returning again soon."