Search Apartments in West Warwick

"The AC struggled to keep the room cool."

"My stay at Holiday Inn was ok but was disappointed after booking a 1 King size bed room to be placed in a standard 2 queen size bed room. The room didn’t not look like the pictures and had some damage to the room, it was also not as clean as I would have expected. Upon arrival the front desk clerk was very kind also the staff during complimentary breakfast there was one staff member who was rude but unfortunately was unable to get his name.The reason why I booked here was based on the reviews but can say some of them were deceiving I read a review that stated that they had a hot tub which lead me to book this location which was false. Breakfast was delicious. One good thing about this place was that the location was great and accessible to the highway and restaurants and malls."

"The hotel was very convenient, clean and the staff were very nice however we had a horrible night sleep. Our room was next to the service elevator which we did not know and it ran all night long keeping us up. It was too late at night to swap rooms once we were completely annoyed so we just stuck it out. When we told the manager in the morning he was apologetic but when we asked to get our money back the best he said he could do was a free breakfast. At least it was something however a fully or half compt room would have settled with me lot better. His excuse was that when they are very busy they have to put people in rooms that are of lower quality. My beef with that is that we were not warned and did not get a discounted rate for something the hotel was well aware that was sub par. This seems like bad business and totally not fare. I will never stay at Omni again. And if you do, make sure you are not next to a service elevator! "

"Great staff!!"

"Clean room with a comfy bed and pretty view. Staff were professional and helpful. Shuttle to downtown was a nice amenity"

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."

"Great resort , highly recommend "

"Very reasonable price. Near downtown Newport vs. other Middletown hotels. Breakfast sandwiches were just adequate. Microwaved food is rarely good."

"Room was clean and comfortable"