Find Resorts & Hotels with Spas in West End

"Overall, the place was okay, but I wouldn’t necessarily call it a hotel. It felt more like an updated two-storey motel. The walls were quite thin, so noise from the room next door was easily heard. Additionally, when I made the booking, breakfast was included. However, upon arrival, we were informed that breakfast is not actually served at this location. Instead, we were given two coupons for a free smoothie with the purchase of a breakfast item at a nearby restaurant."

"staff is very nice and helpful. Housekeeper work very hard to keep room clean."

"Awesome place to stay. Lunch in the dining room was good and lounge. Black Gold Burger was amazing, highly recommend! Lounge has exceptional entertainment. "

"Well located"

"We had a wonderful stay at this hotel. The staff were very friendly, welcoming, and always ready to help. The room was clean, comfortable, and well-maintained. We also enjoyed the peaceful atmosphere and great location. Thank you for making our stay relaxing and memorable. We would definitely come back again and highly recommend this hotel to others."

"Parking was easy, and the rooms were clean and spacious. Location is fantastic, near the mall, good restaurants nearby, and within walking distance to the Parliament building. Overall, excellent. One minor suggestion is to start with full toilet paper rolls and napkins when setting up the room. It was annoying having to ask for this since day one."

"I booked a room (for 6 nights) with a view to the park, but was surprised after l checked in arround 6 pm, they put me in a back room in facing maintenance area. I want back to the reception and they changed my room facing the park (as per my booking). But the surprise was the windows and the view was blocked be cause they were making maintenance of the facade of the building. It was late and I was tired and has no choice at the time but to acceptfor the night. What added insult to injury l was awakened at 8 in the morning by the noise of workers and drilling on the exact level on the walls next to my room (831). The odd thing is, not all rooms facing the park were covered and under maintenance/ construction. The next day I complained to the receptionist and they apologized as the don't have any availability and they promised to change the room but never did. I had stay the full period with this inconvenience.. as they have took the full amount of my stay once I checked in.. and was not refundable. One of the worst experiences I've ever encountered."

"Nice clean room. Nice hotel and fair prices.. pool was closed and gym smelt like mold... but they're doing renovations so hopefully they're addressing this situation "

"It was nice to stay here. They had nice and clean rooms. The buffet breakfast was nice too with a decent options. Staff were nice and friendly too. "