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"The staff make this hotel. There is subtle elegance to it. The amenities, are limited however. The staff are very helpful and attentive in a manner that cannot be touched by other hotels in Ottawa."

"I booked a room (for 6 nights) with a view to the park, but was surprised after l checked in arround 6 pm, they put me in a back room in facing maintenance area. I want back to the reception and they changed my room facing the park (as per my booking). But the surprise was the windows and the view was blocked be cause they were making maintenance of the facade of the building. It was late and I was tired and has no choice at the time but to acceptfor the night. What added insult to injury l was awakened at 8 in the morning by the noise of workers and drilling on the exact level on the walls next to my room (831). The odd thing is, not all rooms facing the park were covered and under maintenance/ construction. The next day I complained to the receptionist and they apologized as the don't have any availability and they promised to change the room but never did. I had stay the full period with this inconvenience.. as they have took the full amount of my stay once I checked in.. and was not refundable. One of the worst experiences I've ever encountered."

"Nice hotel....only issue was that there is no car park so you have to drive down the road a bit."

"Room was beautiful and clean, the staff was great. The bed was okay, and wished there was a complimentary breakfast. But overall good experience."

"Excellent breakfast choices."

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"We stayed 1 night. Clean property, although construction behind building, so starts getting loud around 6:30am. Great breakfast, friendly staff!"

"Really enjoyed our stay, excellent location, clean and spacious room, pool/hot tub/sauna were very nice"

"The room was clean and spacious. The hot tub was awesome. The breakfast was great with lots of variety. The staff was great and helpful."