Apartments in West Bengal

"I can't say enough wonderful things about this experience. Mansi, the host, was responsive and friendly. The staff at the apartment building were always ready to help with any detail. I got in late when I arrived and they were ready for me. They had all my bags to the room and I was settled quickly and comfortably. The apartment was clean and exactly as described. I look forward to more visits in the future! This has my highest recommendation! "

"This was an absolutely horrible experience, I would not wish this on anyone. The communication to check in took so long and the host didn't even know exactly where the listing was. The property itself was disgusting, there was animal feces in one room and the bathrooms were utterly dirty. There was no toilet paper, 2 towels for 4 people. the list goes on. We had reserved for 2 nights and ended up leaving after the first night promptly, the team in charge would not even give us a refund. Horrible...