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"The staff is supper friendly and very much want to accommodate everyone and make your stay the best possible "

"Breakfast is a problem. Hotel and staff excellent "

"Normally a very nice hotel but currently under renovation. Expedia did not show this when we booked which made for an uncomfortable stay. The hotel manager gave us good consideration and arranged for a refund. Great location for walking and sightseeing."

"Wonderful hotel with great staff and amenities "

"All around a great hotel "

"It's a nice place but I was very disappointed when I found out that it didn't have a hot tub. That's one of the reasons I booked here because I saw online that it did. Turns out it's a spa that is a separate business onsite and guests have to pay $49 to go there. Even then it's a sauna and cold plunge. Great location though!"

"Honestly, probably one of my favourite all-around hotel experience. The one bedroom view suite with a king sized bed was beautiful and well-appointed. The lobby with the koi pond is stunning. Staff were friendly and attentive. The little breakfast place in the lobby was great - good food at a reasonable price. And the location is really convenient for getting to all the sights in downtown Victoria. We would definitely stay again."

"Clean premises, ocean view room, friendly staff, excellent dining experience at Aura. We had a lovely stay and hope to return in the future!"

"What an unexpected outstanding stay. The hotel is great. The staff are great. The feel was great. The restaurant was great. It was just go great that we are staying there again next week. "