Chalets in United Kingdom

"Great hotel! Room and hotel clean, helpful staff, really good breakfast. I think the volume of the music in the hall is too high but you can’t hear it in the room so it’s ok. Position really good, next to Marble Arch underground."

"Great location and great for families. We had a king bed and sofa bed for two adults and two children (10 and 6) Worth ringing reception if wanting to book the spa/swimming as online was showing fully booked but when I spoke to them they managed to book us a slot which is for 30 minutes. The only downside of is was the spa wasn’t working and this hadn’t been shown anyway prior to booking. Worth adding breakfast at time of booking. Wonderful stay and would book again."

"One of our two rooms didn’t have any area to section off our luggage. There was no way to access front desk via hotel telephone. This place felt like paying for a hotel experience and instead receiving a hostel experience. Yes, the hotel is very nicely designed but the basic room upkeep does not match. I should have someone coming to the room to make sure there’s soap in my bathroom when there was none for my time there, the trash wasn’t taken out so I would have to try and find a trash can in the lobby (there was one) to throw away simple things because no one came to empty out the can until my second to last day did I receive a cleaning service. "

"Awesome hotel loved it"

"Clean room; but noisy with street level late night noise of people yelling on a Thursday night even with windows closed & drapes drawn. We were placed on 2nd floor & noise carried up; waking us up including my light sleeper spouse at 1am. 2 maintenance issues: The shower door leaked out water to the bathroom floor- found the plastic door stripping was in need of replacement which was peeling off. The room drapes appeared ready to fall off the rod- difficult to close/open as these are 10 feet high drapes."

"I love this hotel. Location, price, square footage."

"Big rooms. Loved shower vs bath options."

"Needs an upgrade, showing its age. Good location, friendly staff"

"Fabulous hotel. Would highly recommend."