Search Chalets in Thundridge

"Bar staff were excellent. Main server (white man) was brilliant. "

"Very clean staff v polite "

"Clean room staff was very helpful "

"room was spotless. great service."

"Genuinely no complaints. Beautifully decorated for Christmas, and had a luscious smell running all through the hotel (like a spa!). Very nice and modern room - fresh walls with touch screen features for the lights and aircon. Took a while to figure out but once you do it’s really easy to warm up (or cool down) the room. I like that there’s a long mirror so you can see your whole outfit also! Perfect for a short stay (not the largest and doesn’t have a wardrobe but perfect for a day or two!). "

"All the staff we interacted with were brilliant. Front desk, bar and restaurant, and the spa. Could not have been friendlier, or more helpful. Nothing was too much trouble. But Zara on front desk was exceptional. She made us so welcome, and on discovering details about our reservation were not on their record, organised a card and gifts to make our celebration that much more special. The grounds and spa are great. Our room was excellent. "

"I have stayed at this hotel three times. During my first stay, I was given a newer room, which was very nice. On my second and third stays, I got older rooms, but they were still clean and comfortable. I slept well each night. The staff were nice and friendly throughout my visits. Parking was available for a fee, but it was reasonably priced (£6.20 per night) and there were plenty of spaces. Overall, I had a good stay there."

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"Everything was fine, especially the staff- very friendly and helpful! Thanks to all of them!"