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"Hotel is conveniently located with easy access to the park, transportation, and food."

"Pros: 1. Rooms are in impeccable condition, super nice, and big. 2. Nice view of the river. 3. Walkable distance to the falls and eateries. 4. Well lit parking space and safe. Cons: 1. Breakfast option is limited. 2. Service is very poor and unbelievably slow. The hotel was packed and we had to wait 1.5 hours to be served. At one point, the manager, front desk staff, and anyone that they can hold off was serving, totally unprofessional. 4. The cleaning crew got the entire dirty trolly out for cleaning the tables, unbelievable! Definitely need a professional who can manage the restaurant and dining service. 3. One of the families was not served for long time and when inquired, one of the front office lady staff was extremely rude! Not to ignore, rest of the front office staff was extremely nice. 4. Bar closes early and no good option nearby. In summary, the hotel is super clean and spacious. If they can upgrade their restaurant and most importantly the service, it can be the #1 hotel around Niagara Falls. "

"Easy to get to the airport very early in the morning "

"There was no hot water on the entire property!!!!!"

"Air conditioner wasn't effective, didn't feel safe"

"Staff was polite and helpful. Room size was large and comfortable. Breakfast had a lot of options. Only complaint is drink prices at the rooftop terrace, nothing is listed with pricing so imagine my shock when I ordered the drink they had on "special" and was charged $14 for one drink and $8 for a beer. Needless to say next time I'll bring my own drinks and maybe just hang out there for the atmosphere. Bartender was nice but we sat there with empty glasses/bottles for over 30 minutes, there were only 3 other people there at the time. I would definitely stay here again and recommend to others. Complimentary coffee and tea 24 hours a day as well."

"Another great stay at Hampton Inns. Staff was very friendly and lobby, fitness center and rooms clean and up to date."

"its ok"

"Staff at check-in was very nice and accommodating. Room and view was excellent. I only ate at the Three Sisters restaurant but everything was great. Ate breakfast there daily. "