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"Alcohol is not served at the property. You would have to go to the four seasons. Either way I enjoyed my stay. Don’t let the cab drivers or any salesmen intimidate you. Shop around until you get the best deal. The locals will try to milk you bone dry"

"The room was clean and tastefully decorated. Great view of the Nile. Lebanese restaurant on premises but greeting staff was rather rude and unwelcoming so we decided not to dine there. Went instead to another Lebanese restaurant a few blocks down the street in the Fairmont Hotel where the staff was very welcoming. Besides this one mishap, the staff at Sofitel was great, she was the one bad apple. The front door staff, the front desk staff and others randomly placed throughout the hotel were all wonderful. The only reason I gave a 4 rating for staff was our experience at the Lebanese restaurant."

"Lovely warm staff. Room was spotless. Food was very good. Pool was clean and staff were attentive. "

"Great shuttle service from and to the airport. Very friendly and helpful staff."

"Our stay was room only for a week, the room was spacious, all amenities available including tea and coffee facilities, fridge and a safe. Iron and hairdryer. Water bottles was left every morning when room was cleaned. There is a roof pool and seating area but unfortunately the pool was very cold to swim, not heated in May. Staff everywhere helpful and polite. Security at front of hotel and location great with great shops around "

"Good"

"What a first class hotel this is! The staff are impeccable and delivered a world class service from every single member. We were greeted by the door staff every time we returned from a trip with "Welcome home " The piano player in the bar was fantastic. Sky bar had spectacular view. The bar staff were exceptional , and attentive in particular Hadder and Ahmed they really are outstanding. The hotel is central and views are amazing of the city and the Nile. Amenities were 5 star from the variety of restaurants, gardens, pool and grandeur of the hotel generally. I can't recommend this hotel highly enough. Thank you to all of you for making our stay so special."

"The hotel is on the 5th floor of what appears to be an abandoned building, with sketchy elevator service. Although staff was friendly and the hotel was clean there was very few amenities. Location is great but not if you're looking to relax, Egyptians love their car horns."

"Every little detail was perfect. There's a reason why I'm loyal to the ritz . It's the consistency the excellent service the attention to detail. It truly makes me feel like I am on vacation and it is worth every penny and more. Every staff member of this facility went above and beyond to meet my needs my wants and help in any way shape or form. So thank you for a great experience."