Verified review
6/10 Okay
Christine
8 November 2026
Disliked: Staff & service
The room itself was adequate (a bed, desk, air conditioning) and clean.
Expedia indicated (and still does) that the hotel has a shuttle service to the airport. It does not. The staff denied it and rudely could not or would not provide a number for a taxi service. Although the hotel is advertised as non-smoking, the hallway and lobby smelled of cigarette smoke because staff smoked (heavily) in the manager's office. The hotel is conveniently located 3 minutes from Rome's central train station, Termini, on Via Millazo, a busy street with places to eat, street vendors, and people milling about. Via Millazo also has what appears to be the neighborhood trash bins - rather large ones- with garbage spilling out of the bins.
Stayed 2 nights in Oct 2026
