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"Would stay here again for sure."

"Clean room"

"Historic charm! This hotel has a level of charm that newer hotels don't. The lobby and other public areas are beautiful. The pool is just right. The staff is nice (but beware that valet can be a longer wait than you want). Note this reservation was for a basic room. And, the room was very basic. The bathroom is outdated - the fixtures in the shower are probably from the 1970's. Maybe a deluxe room has more updates."

"Bed was like a cardboard, shower pressure to low"

"Always so comfortable and nice staying here! "

"I never stayed they kept my money, and I had insurance and it’s been phone hockey. They had me walking around with workers searching for basic items. I don’t work there. It was a full blown orchestration of theft and ignorance that I just don’t have patience for. As of this time I still am waiting for some compensation as I had to drive to another hotel and pay a second hotel the same night. "

"Friendly staff, however faucet was loose, shower curtain too short which wet floor after shower & last day of stay McCloud not work. If all items are fixed, I would increase my rating to five stars."

"The layout of the hotel itself is cute, tons of stairs & 1 elevator was out of order. The cleanliness was good for the most part. The restrooms are VERY small. The only problem was the metal/aluminum bed frame. My Honey & I kept slamming our toes into the bed frame and it was loud. Overall would stay again."

"The staff wad very friendly and accommodating. Even the breakfast was far better than any breakfast I've seen at other hotels. The only reason I gave it a 4 instead of 5 is because of the ceiling damage in the bathroom"