Houseboats in Richmond-upon-Thames

"The staff were excellent, helpful, food delicious, amenities very good."

"Quite a good deal to visit the Excel Exhibition centre with a FREE ferry to Canary Wharf. The staff changed my bunk to a bottom bunk. Then I had a really nice bath as ai am not a shower person. My companion was an American Magician/Comedian who is touring Europe to get away from TRUMP. The water view from the window was an added bonus. A local map might have been useful but the Tesco express and bus stop close by was very useful."

"Yes very nice"

"Clean room and helpful staff. Great to have water station on the floor to refill as needed. Better coffee would have been nice, but what was there was perfectly fine."

"Yes"

"A less than five star for this stay as I had a silly runaround to get a receipt for my stay and the wrong card was charged. When you book ‘pay at property’, beware because what this actually means is that they charge the card used to guarantee the room automatically, on the day of arrival, so you do not have the opportunity to pay at the property with a different card if you chose to do so, nor to arrange an emailed invoice. Should be a much simpler process and less hassle for guests. It’s slightly putting me off staying again, to be honest."

"Great hotel, location, staff and the breakfast. I stayed at this hotel 3 times and love it."

"Great views. Some floors need a refresh- thanks to the staff for moving us to an updated room. "

"Clean property. Very congested."