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"Room could have been cleaner"

"The laundry smelled and didn’t seem fresh, as if someone had just slept in it."

"La piscine n’était pas très propre!! Des papiers de bonbons étaient sur le sol de ma chambre…manquait de débarbouillettes et peu de stationnements…réceptionniste blazé et pas très accueillants et agent d’entretien de nuit ne fait que chialer sur l’établissement "

"Always a nice place to visit. Quiet, clean good food "

"The hotel is an iconic landmark with stunning views of the St. Lawrence River and an unbeatable location in the heart of Old Québec. The historic architecture and elegant atmosphere make the experience unique, while the service was professional and welcoming throughout our stay. It is not just a hotel but a wonderful way to experience the charm and history of Québec City."

"Clean room"

"Overall it was really great, just the pool area needed attention, maybe, I'm not an expert! There were a lot of families like us and my goodness there was so much of a strong chlorine fume in the air my 6y old started getting very sick from it drying out his throat and for 2 days both he and my toddler had chemical congunctivitis. We all had a bit of hypoxia and dehydration but hey it was worth it. It all was fine because I'm a nurse and honestly it was such a great stay just that little bit of extra care that I needed to do to was an inconvenience. I will say that there was a major setback the day before, when a baby had a diaper explosion, so if that was the reason i totally understand. Kitchen was excellent, breakfast at 0645 really busy haha thank you guys. Room was amazing. "

"Très bel emplacement, par contre le stationnement était complet"

"Great location and wonderful staff, and the pool instantly became my kids’ entire personality. But on our very last morning… tragedy. The pool was closed, dreams of one final splash shattered in slow motion. Two devastated little swimmers, one locked gate, and a very dramatic checkout. Still a lovely stay — just an unexpectedly emotional season finale."