Find all hotels by H10 Hoteles in Punta Cana from AED 2,311

"The rooms are small but they kept them super clean "

"Terrible Week. Booked two rooms for my family and asked to have them next to each other, but the rooms weren't even in the same building. First night found cockroach in my room. Reported it and nothing was done so I trapped it under an overturned garbage can. Second night took a shower and the drain didn't work...water throughout the floor of the entire room. Reported both issues and they sent exterminators with respirators to spray poison. I told them I didn't want to sleep in a room with my kid that has poison but they didn't want to give me another room. I had to complain to three different people before I got a new room. Some slides at the water park were closed and never opened for the whole week. They stopped providing rides to the water park from the hotel so my kids and I had to walk it. Food was not great. My daughter was very ill from an undercooked hamburger served at the beach. Toilet in new room stopped working. They tried selling me on a VIP experience the next time I stay there...when I explained why I will never go back to that hotel the guy simply said, "Oh, okay, bye". Not once did any representative try to make things right. They truly don't care about the guest experience. "

"Yes the pool was very enjoyable, Staff was very friendly and courteous. "

"I would highly recommend "

"Overall we enjoyed our time at the Barcelo palace. We liked the offerings for kids and the beach and pool area. "

"Loved the hotel and everything about it! Will be back!"

"Beach was nice"

"All inclusive - excellent experience. well maintained, clean, Food options, activities on the beach and pool area. Love it"

"Good place and good value. "