Entire apartment

Center Parcs Villages Nature Paris

4.0 star property

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Travelers enjoy bowling, live entertainment, and beach volleyball at this lively resort. After hiking, biking, or horseback riding, guests can unwind in the sauna or Turkish bath. Two restaurants serve French cuisine to complete the experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Spa

Room options

Available filters for rooms
Showing 13 of 13 rooms

Cottage 2 Bedrooms for 4 people

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Cottage, 3 Bedrooms for 6 people

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds
  • Free WiFi

VIP Cottage, 2 Bedrooms for 4 people

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

VIP Cottage 3 Bedrooms for 6 people

  • 81 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds
  • Free WiFi

Premium Cottage 2 Bedrooms for 4 people

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Premium Cottage 3 Bedrooms for 6 people

  • 70 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds
  • Free WiFi

Premium Cottage 2 Bedrooms for 4 people

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

VIP Cottage, 2 Bedrooms for 4 people

  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Premium Apartment 2 persons

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Apartment 2 Bedrooms for 4 people

  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

VIP Apartment 2 persons

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

VIP Apartment, 2 Bedrooms for 4 people

  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Cottage Premium 6 personnes rénové.

  • 6 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Located in Villeneuve-le-Comte, Center Parcs Villages Nature Paris is on the boardwalk/promenade. La Vallée Village and Val d'Europe Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Val d'Europe and Disneyland® Paris. Golf Disneyland® Paris is another place to visit that comes recommended. Visit our Villeneuve-le-Comte travel guide
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Map
Route de Villeneuve, Villeneuve-le-Comte, 77174

What's nearby

  • A castle with pink and blue towers, a clock, and golden accents.
    Disneyland® Paris
    14 min drive - 8.0 km
  • Aqualagon
    7 min walk - 0.7 km
  • Parcours Aventure®
    5 min drive - 1.7 km
  • La Vallée Village
    10 min drive - 7.5 km
  • Val d'Europe Shopping Center
    10 min drive - 7.5 km

Getting around

  • Jossigny Montry-Conde Station
    9 min drive
  • Marne la Vallée-Chessy RER Station
    10 min drive
  • Paris Charles de Gaulle Airport (CDG)
    37 min drive

Restaurants

  • Pret A Manger
    6 min drive
  • Menu Palais
    6 min drive
  • Sushi Bar
    6 min drive
  • Crockett's Saloon
    19 min walk
  • Taverne Davy Crockett Range
    19 min walk

About this property

Center Parcs Villages Nature Paris

  • Upscale family-friendly residence near Golf Disneyland® Paris
  • Located close to La Vallée Village and SEA LIFE Val d'Europe, Center Parcs Villages Nature Paris provides free water park access, a bowling alley, and concerts and live shows. Active travelers can enjoy sailing, beach volleyball, and basketball at this residence. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage, a body treatment, or a facial. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include hiking/biking and horseback riding. In addition to a terrace and mini golf, guests can connect to free in-room WiFi.
  • Other perks at this residence include:
    • An indoor pool and an outdoor pool, along with a lazy river, a waterslide, and a lifeguard on site
    • Bike rentals, an electric car charging station, and supervised childcare (surcharge)
    • A living plant wall, a vegetable garden, and tour/ticket assistance
    • Smoke-free premises, a 24-hour front desk, and meeting rooms
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 820 rooms have amenities such as free WiFi.
  • More amenities include:
    • Reusable coffee/tea filters, recycling, and LED light bulbs
    • Eco-friendly toiletries and hair dryers
    • Flat-screen TVs with digital channels
    • Eco-friendly cleaning products, kitchenettes, and refrigerators

Similar properties

Property amenities

Pool/Spa

  • Facials
  • Indoor pool
  • Lifeguards
  • Massage
  • Outdoor pool
  • Sauna
  • Turkish bath
  • Waterslide

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • High chair
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Burger and Co
  • Le Bistrot
  • Les Délices de la Ferme
  • Vapiano

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Concerts/live shows
  • Flat-screen TV with digital channels

Outdoor areas

  • Picnic area
  • Terrace
  • Vegetable garden

Work spaces

  • Meeting rooms

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 13 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Tour and ticket assistance

Location highlights

  • On the boardwalk/promenade

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Boat
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Gym
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mini golf
  • Padel
  • Ropes course
  • Sailing
  • Segway rentals/tours
  • Supervised activities for children
  • Waterslide
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 820 units
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 2017
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Housekeeping (on request)
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Recycling
  • Reusable coffee/tea filters
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 25 to September 7:
  • Children's club

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 13 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 12 years old are not allowed in the health club or fitness facility

Frequently asked questions

Does Center Parcs Villages Nature Paris have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Center Parcs Villages Nature Paris pet-friendly?

Yes, this residence allows pets (limit 1 total). There's a fee of EUR 13 per pet, per day. Service animals are exempt from fees.

How much is parking?

This residence doesn't offer parking.

What time is check-in at Center Parcs Villages Nature Paris?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Center Parcs Villages Nature Paris?

Check-out is at 10 AM.

Where is Center Parcs Villages Nature Paris located?

This family-friendly Villeneuve-le-Comte residence is located on the boardwalk/promenade, 2.5 mi (3.9 km) from Golf Disneyland® Paris, and within 6 mi (10 km) of La Vallée Village and SEA LIFE Val d'Europe. Val d'Europe Shopping Center and Disneyland® Paris are also within 6 mi (10 km).

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Reviews

Center Parcs Villages Nature Paris Reviews

8.0

Very Good

7.6

Cleanliness

8.8

Location

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 174 out of 412 reviews
Rating 8 - Good. 131 out of 412 reviews
Rating 6 - Okay. 44 out of 412 reviews
Rating 4 - Poor. 30 out of 412 reviews
Rating 2 - Terrible. 33 out of 412 reviews

Reviews

Verified

6/10 Okay

Alex

Liked: Check-in, communication, listing accuracy
Nous avons été déçu de la propreté de notre logement, les plaintes étaient très sales et Pleines de poussière. sous le fauteuil je n’en parle même pas, la poubelle avait une odeur horrible nous avons dû la nettoyer nous même en arrivant car l’odeur était vraiment forte dans la pièce de vie, la terrasse n’était pas entretenue. Le rapport qualité prix n’y était pas du tout … Il faisait 34 degrés dans le cottage malgré les 2 ventilateurs prêtes le 2e jour la température ne baissait pas (pas de Clim). Points positifs l’endroit ou nous étions placé était calme, pas de bruit & le personnel de la ferme vriament gentil. Il y avait une grande partie de la piscine extérieure inaccessible en travaux dommage en plein mois de juillet … Nous ne reviendrons plus l’été, si de bonnes offres se présentent en hors saison à voir mais nous sommes globalement très déçus, le coût de notre semaine ne valait pas du tout l’expérience proposé
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing park and property to stay in. Staff were friendly and helpful. The location was excellent for sightseeing and visiting Disneyland. We will definitely stay again!
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, check-in, communication, listing accuracy
Parc was lovely, lots to do for the whole family, the vip cottage was a long way from the pools and shops, but we coped well with it, the cottage was ok, a few wear and tear marks, the coffee machine didn’t work, the filter coffee machine had no filter, neither did the shop, We was there during a heatwave and had NO Ac at all.. a couple of fans which did nothing at all, but again we managed well. We loved the activities and after spending a week in Disney is was a welcome break to just chill out for a few days and relax. I took my running shoes and had a couple of runs in the morning which was lovely and would recommend to other runners, overall a pleasant stay, although a slight warning, in the evening the shop becomes unbearably busy, be warned and get all supplies during the day, and don’t leave till the evening
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Margaret

Liked: Check-in, communication
Good points: Lovely setting. Wildlife wonderful. Great access to Disney Paris by a local bus in easy walking distance. room hot and smelly. Bad points: Drain smell all the time even when we tried to ventilate. Silver fish/ insects in bathroom. Flies in curtain in bedroom. Room looked more tired than the photos suggest. Carpet was stained. We were there the week after the heatwave rather in the peak of it. So weather was about 25-27C and inside felt hot and smelly. In future I would look for air con in rooms in the summer months in future as it was very hot. Barely manageable. At least there was a fan in bedroom. I had high hopes but on reflection we probably wouldn’t come back.
Stayed 4 nights in Jun 2026
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, check-in, communication, listing accuracy
Check in was about an hour long queued out the door in a heatwave, had to walk 25 mins to cottage with no directions and suitcases two young children. Cottage smelt of something dead and the heat was unbearable.on the 3rd day we woke up to the place covered in ants on floors worktops everywhere we then checked out to a hotel for 2nights for air conditioning as the kids were struggling we mentioned the ant problem to reception. On arrival back to cottage there was still ants and what can only be described as animal droppings over the worktops we then for the safety of young children checked out and had to check in to another hotel for 3 nights, we stayed in our cottage for 2/7 nights and we’re out a small fortune on other hotel costs.. Awful experience. Would not recommend.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, check-in, communication, listing accuracy
Jammer, dat de lazy river in onderhoud was en niet beschikbaar en dat de lifter solide wederom kapot was. Helaas was de lift naar het appartement ook kapot. We hebben wel ontzettend genoten van de combinatie Disneyland Parijs met het zwembad en het heerlijke VIP appartement
Stayed 4 nights in Jun 2026
Verified

2/10 Terrible

Lauren

Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
Unfortunately, when arriving at our VIP lodge, there were lots of things wrong with the property in terms of damages. Our decking had a huge hole in it making it unsafe to go in, there was a speckles of blood on our bedsheets, and the bathrooms had hair in it. We also had one desk fan between two bedrooms in 38+ heat and I’m 19 weeks pregnant and have another child also. When reaching out, they expressed that they would bring us another fan, and new bed sheet and the damages would be looked into by a separate team. 24 hours later, we asked where it was and they stated that because we were checking out the next day, to just raise a complaint… Not easy to find the complaints service though! Such a shame as the grounds are beautiful with so much to do!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, check-in, communication, listing accuracy
De accomodatie was prima in orde, wat heel fijn was is dat we in ons appartement konden blijven ondanks dat we het weekend en midweek apart van elkaar geboekt hadden daar waren we heel blij mee. Helaas hetgeen wat niet werkte was buiten ons appartement. De lift naar ons appartement was de hele week buiten werking, tevens waren de lifterslide en de lazy river buiten werking dat was erg jammer
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Jody

Liked: Cleanliness, check-in, communication, listing accuracy
15/6/26-22/6/26 We had a great stay at centre parc village nature. The facilities were fantastic and we thoroughly enjoying the activities. The only reason we have said 4* is purely for the room and balcony being a little tired in areas. (one part of the shower head didn’t work, decking on balcony looked tired, little things like that) And the lazy river being shut for maintenance which we weren’t aware of. However we still had the best time. We did the pony ride which our daughter loved and wanted to go again The learner driving experience (for kids) Which was great fun. The kids and adults were given water guns to have fun with as the weather was very hot. All reasonably priced. The indoor and outdoor pool was great, with slides, and areas for all ages. The convenience store had a good range of foods at a good price. Restaurants on site were also really good and some offer takeaway option so you can enjoy in your apartments if you wished. The parks were really great and shaded for the hot days. The farm had an indoor kids play area and somewhere for parents to get refreshments. There was so many experience that you got book to keep the kids and yourselves entertained. All The staff were super friendly and helpful. Would highly recommend and would love to go back :)
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Maike

Liked: Cleanliness, check-in, communication, listing accuracy
Alles super, so wie wir es uns vorgestellt haben
Stayed 4 nights in Jun 2026
Verified

4/10 Poor

Maikim

Disliked: Cleanliness, check-in, communication, listing accuracy
The property lacks management and communication. We reserved a VIP cabin for our family of 5 which included 3 small children. We checked in and were handed our wristbands and given our cabin number with no direction or information on how to get to our cabin. It was a 50 minute walk with our luggage down several gravel roads from where we checked to where our cabin was. Our cabin was in poor condition with holes in the walls and bandaids on the router. There were also a lot of spiders inside as our cabin windows were left open. We requested a crib for our infant but there were no crib sheets. The pool is nice but we only went there once because it was a 30 minute walk from our cabin. There is supposed to be to be a shuttle every 30-40 minutes but it did not arrive according to schedule so we had to walk. We were supposed to stay here 3 nights but left after the first night.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, check-in, communication, listing accuracy
Sehr familienfreundlich
Stayed 7 nights in May 2026
Verified

8/10 Good

David

Liked: Cleanliness, check-in, communication, listing accuracy
All really good. The children loved the pool area and all the slides. The gardens were great too as was the indoor play area/farm. Only downsides were there there weren’t many places to eat in the evenings (long queues for the only real option that was open) and we only had 2 bowls in the room (for 4 of us) for the whole stay, despite asking for more. Still, overall we were happy.
Stayed 4 nights in May 2026
Verified

8/10 Good

Sonia

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, clean and well equipped. Nice to have dishwasher & coffee machine. On-site bakery was fabulous, opened at 7am so great for morning bagette and a morning coffee.
Stayed 7 nights in May 2026
Verified

6/10 Okay

Heather

Liked: Communication, listing accuracy
Be aware when requesting a lake view if you stay in a Premium room and your directly lakeside bring earplugs! Not sure if it was burd mating season but the noise was non stop squawking day and night! Ha.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent place to stay, so many activities for the children and the pool is amazing. The apartment was great, not perfect a couple
Stayed 7 nights in May 2026
Verified

4/10 Poor

Faridoon

Liked: Check-in
Disliked: Cleanliness, communication
Pool is fantastic, the property was dirty.
Stayed 4 nights in May 2026
Verified

8/10 Good

Benjamin

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
The setting of our lodge (5103) was stunning and the pools were a lot of fun. Overall the park felt a little tired in places, particularly the VIP lodge that needed a decent clean and fix (broken locks, awful pillows, poor touch ups and a general smell of drains/something rotting). With that said it was still an enjoyable holiday, even in the extreme 32 degree heat
Stayed 4 nights in May 2026
Verified

8/10 Good

r

Liked: Cleanliness
Disliked: Communication
Il n'y a pas de rivière sauvage à la différence des autres center parc Machine à café en panne Commerce dans le center parc +- 10% plus cher.... Ideal pour les familles
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sheridan

Liked: Cleanliness, check-in, communication, listing accuracy
Would highly recommend centreparcs if planning on visiting Disneyland Paris. It was less than a 10min drive. We stayed in a 2 bedroom VIP cottage which was a similar price to the hotels around Disney and meant we had plenty of space and a kitchen / dining area. Will be visiting again for sure!
Stayed 4 nights in May 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, check-in, communication, listing accuracy
Ich war das erste Mal im Village Nature bzw einem Center Park generell. Ich habe aufgrund des Preises diesmal die Entscheidung dafür getroffen. Die Unterkunft die wir hatten war eine Premium Wohnung. Ich bin mit meinem Patenkind (5J.) gereist. Für uns war die Wohnung perfekt und wir hatten einen wunderschönen Ausblick über den See. Mein Patenkind war zu 100% begeistert, wie schön alles ist. Mir hat es ebenfalls sehr gut gefallen. Das einzige was etwas blöd ist, sind die „höheren“ Preise für manche Aktivitäten. Vielleicht hätte ich mir vorher trotzdem ein paar mehr Gedanken machen müssen. Meine Tipps für Neulinge: Toilettenpapier Handtücher Handtücher fürs Schwimmbad Spüli & Spülmaschinen Tabs Gewürze falls man selbst kochen will Handseife Duschgel (in den Disney Hotels / inkl. Ranch ist sowas meistens vorhanden) Sollte es wieder mal günstiger sein, als alles im Umfeld würde ich auf jeden Fall wieder buchen!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, check-in, communication, listing accuracy
Ideal pour les familles. Le personnel de l’accueil manque de formation et donc il n’est pas efficace. Beaucoup de personnel qui change régulièrement a l’accueil !
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, check-in, communication, listing accuracy
The pool was amazing our cottage was great! Everything about our stay was great we will definitely be back!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, check-in, communication, listing accuracy
A beautiful site, cottage was spotlessly clean and exactly like the photos, pool was amazing. We were lucky to have amazing weather which made the break feel like a proper summer holiday
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Claire

Disliked: Cleanliness, communication
Book direct if you are going and do not go off peak! Great location and allows early entry to Disney. However there was a lot of maintenance work. Lots of pool rides not in operation as were the play areas. Accomodation was shut off in places and looked derelict. Our villa smelt really bad of sewage in the shower and we noticed a hole in the ground and fenced off area outside by the septic tank. We reported the smell twice and no one came to resolve. We booked and paid for activities only to turn up and they got cancelled due to numbers and staff issues. You can not access the portal and activity bookings if you do not book direct. Months later I am still awaiting a refund for cancelled activities. Customer service do not respond so if they offer onsite credit or a refund, take the onsite credit and try to find something to spend it on otherwise you’ll get nothing! After months customer services at centre parcs said I need to ask for a refund for activities through Expedia as I didn’t book the holiday direct (albeit I booked activities direct on site and they cancelled!). Overall very disappointing and not on par with the UK parks and service! We made the most of it and I can see it would be a great option in the summer for Disney but book direct!
Stayed 7 nights in Feb 2026