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"Fridge was noisy, room was hot. But there is a family mart in the lobby! Staff were friendly and helpful. "

"Breakfast at the Shinkan is typically bread, pastry, pancakes, yogurt, rice, curry, and veggies. However, at the other building, the breakfast was a lot. There were tamago, chicken cutlets, mini hotdogs, meatballs, noodles, soup of the morning, salads, yogurt, fermented fruits, plus those that the the Shinkan offered. The room is always kept tidy with trash put away, beddings arranged, towels are fresh on the daily basis. All the staff were very welcoming, helpful and nice. The airconditining was a hit and miss for us. Some nights it turns cool but in the middle of the night, it is not. We appreciate the availability of the hotel shuttle going to and coming from the airport. It was very convenient."

"Helpful staff and great amenities."

"Ok small room. Ok for short stay before flight but not longer."

"Fantastic breakfast with interesting and beautifully presented options. Lovely welcoming staff. Rooms could use an update but did the job. Would recommend!"

"Good for airport stay"

"Hotel is a little outdated but the room was clean and comfortable. Great price. Free shuttle to airport , Narita station and Aeon shopping mall."

"All was good but bed was hard"

"This place was an oasis for us…never stayed before but would do so again in a heartbeat…it was just lovely "