Verified review
4/10 Poor
ophelia
5 October 2026
I arrived early on Friday 10/2/26 (after driving 6.5 hrs from TX) and went to the front desk to see if I could possibly check in early. While there were available rooms they wanted to charge me extra for early check-in. This is my 3rd time staying at this hotel, yet the 1st time being asked for $50 for early check-in, unlike the last 2 times. I asked to speak with the manager on duty, after waiting for what felt like an eternity she came out with her hands in her pants pockets, not friendly and proceeded to tell me that I was early, that the check in is at 4. Well, I already knew that and informed them of my knowledge of their check-in time. She was not helpful at all and her body language was unapproachable and defensive. Furthermore, I wonder how she can possibly train a front desk staff to be friendly, attentive and customer-centric when she lacks these qualities herself. They did not even offer to hold my luggage. Needless to say, an extremely disappointing start to my weekend visiting my daughter.
The hotel was practically empty.
Stayed 2 nights in Oct 2026




































