Chalets in New Forest District

"Room was immaculate, clean, new. Had everything you needed. All areas of the hotel are kept pristine. Inside and outside. Staff so friendly and helpful. Breakfast was fantastic."

"Great location for exploring New Forest area. Family friendly. Staff were nowhere to be seen during dining hours and while we were walking around the hotel during our stay? Service was poor during our meals. The building is beautiful but could use a major uplift in the form of fresh paint - all doors were dirty and scuffed. And all the furniture was well past its used by date, couches and chairs all lol tired and we’re sinking. Some money could be spent on making the interior match the exterior as it’s so beautiful! "

"Staff were all friendly and very helpful. Beautiful location in the heart of the New Forest with wild ponies roaming right outside. Dinner was also very good and a nice atmospheric room in the evening. "

"Great friendly staff, good pub grub with a varied menu - would happily stay again."

"Nice place. Friendly staff"

"Great location, fantastic breakfast, and the staff were so warm and helpful"

"Hydrotherapy upgrade expensive at nearly £40"

" All very nice but could have been a little cleaner."

"Best hotel I’ve stayed in in the UK. Everything was perfect, the staff were so friendly and helpful, the hotel was spotless and attention to details were lovely even a bottle of fresh milk in the fridge for hot drinks, lovely touch. The food was outstanding quality. The bed was huge, the toiletries were plentiful and the housekeeping was perfect. Although the hotel was very posh and of high standard we didn’t find you had to dress up if you didn’t want to. The spa treatments were of high standard, my husband and I both h had massages with Alisia and I can say it was the best massage we have both ever had. Would definitely be returning. Our only disappointment was to find the spa pool, steam room and jacuzzi had closed last year. Thank you for such a superb stay just wish we could have stayed longer."