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"We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean."

"One of my best experiences. Friendly staff, cozy and clean room with a spectacular mountain view. The only drawback was the steep streets leading to the property, but the vehicle they provide for guests made our stay much better. I would definitely return to this charming hotel."

"The food was incredible. Staff super friendly & accommodations were second to none"

"Great location next to train and bus station and at the start of the main strip. The saunas were great and the relaxation area was easy to go to the rooftop view. Morning breakfast was very good with lots of options "

"There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!"

"I wouldn't stay anywhere else for access to Zermatt. The hotel is impeccable. This year there is a new shuttle service to Zermatt. Immaculate vehicles with very friendly and very informative drivers. It made a huge difference to the shuttle train and less expensive."

"Great location and beautiful view! Staffs are very friendly and accommodating."

"Great location & good place to stay "

"Yes the room was spotless "