B&B in Municipality of Katwijk

"Room was clean, we were a little confused as there were three properties on the hotel, and we were staying at a different one then we had booked."

"Airport shuttle schedule is confusing. There are more than one sites of Ibis hotels apparently. The first shuttle was not going to Styles so we waited for the correct one. At the spot as per instructions. The shuttle arrived at a different spot and has very small signage on the front so we missed it. Tried city bus. That was a disaster. Finally got to Ibis Styles after an overnight flight. We’re told we had already checked out. Somehow the counter staff checked someone in under our reservation. They did give us a room to just sleep for a few hours. We put out the red DO NOT DISTURB card. We had just fallen asleep when housekeeping let themselves in the room. We complained to the counter staff when we left. No apology. Nothing. Terrible service and we would never stay there again. "

"Not a horrible stay but they lost heat while we were there so couldn’t take a hot shower prior to our 10hr flight."

"Staff as always are courteous the hotel has a lovely bar rooms are spacious and clean"

"Perfect place to stay if you have a short stop in Amsterdam before heading on to an end destination. Literally, a 4-5 minute walk from the airport arrivals/departures."

"Rooms were clean, location is convenient to airport and central. Rooms are very small but adequate for short stays. "

"Very clean, nice rooms, excellent showers. Quiet for a full hotel."

"We asked for extra pillows 3 times and extra blankets 2times. They never arrived. We paid for a King bed and got two separate beds. Staff tried to compensate, but we settled in for the night and did not change rooms. We were too tired!"

"Great hotel in a great location with a lovely breakfast"