مُتحقَّق منه
6/10 مقبول
Frank
31 يوليو 2016
عناصر نالت الإعجاب: حالة المنشأة ومرافقها
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة
BE AWARE FOR A RIP OFF AT THE CHECK OUT COUNTER !
You get what you see on the photos on internet. Meaning the hotel is not expensive.
BUT BE AWARE YOU DO NOT GET RIPPED OFF ON THE CHECK OUT !!!
The facts:
Because at the time you check in you will have to pay a deposit for the key of your room. I had to insist to get a receipt for my deposit. I got the receipt from the guy at the check in. We checked out on July 29th at about 0730AM. While I was taking care of our bagages at the car parking, my girlfriend returned the key to the check out counter. The women at the check out refused to return the deposit even after showing her the receipt. Her excuse was that "we had broken the key holder". This was a straight forward lie because the key holder was already taped at the time we received the key. I showed her that it was obviously old and dirty tape that was applied some time ago but still she refused to return the deposit. When I told her that : "I would call inn the police to check her story " she immediately returned our deposit. This makes me suspect that this is a way she attempts to rip off the hotel guests to get some extra pocket money for herself. Perhaps the hotel management can investigate this. Our room number was 309