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Krystal Urban Monterrey

Property class: 2
Travelers maintain their fitness routine at the fully equipped gym, enjoy a refreshing swim in the indoor pool, and benefit from convenient on-site car rentals.

Choose dates to view prices

The Hilton Garden Inn Monterrey provides a practical base in the city with thoughtful amenities for both business and leisure travelers. Guests can work out in the well-maintained gym, take a swim in the indoor pool, or arrange a car rental without leaving the property.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Double superior two double beds

High-speed internet

Double superior two double beds

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

DOUBLE WITH DOUBLE BED

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

View all photos for Double superior king bed

High-speed internet

Double superior king bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

DOUBLE SUPERIOR

  • Sleeps 4

JUNIOR SUITE STANDARD

  • Sleeps 5

QUADRUPLE SUPERIOR WITH DOUBLE BED

  • Sleeps 6

QUADRUPLE SUPERIOR

  • Sleeps 6

Room ONE BED

  • Sleeps 10

Room TWO BEDS

  • Sleeps 10

Room RUN OF HOUSE

  • Sleeps 10

Room STANDARD

  • Sleeps 10

Room SUPERIOR

  • Sleeps 10

SINGLE TWO BEDS

  • Sleeps 1

SINGLE STANDARD

  • Sleeps 1

SINGLE SUPERIOR

  • Sleeps 1

SUITE STANDARD

  • Sleeps 8

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About the neighborhood

Monterrey is home to Krystal Urban Monterrey. Museo del Obispado and Convex Exposition Center are cultural highlights, and some of the area's landmarks include Iglesia de San Luis Gonzaga and Faro de Comercio. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio BBVA. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Monterrey travel guide
Map
Boulevard Antonio L Rodriguez No. 1880 Pte, Monterrey, NLE, 64650

What's nearby

  • Spainish Consulate
    3 min walk - 0.3 km
  • Topgolf Monterrey
    14 min walk - 1.2 km
  • Plaza San Pedro Mall
    17 min walk - 1.5 km
  • Calzada del Valle
    2 min drive - 1.2 km
  • Galerias Monterrey
    3 min drive - 3.1 km

Getting around

  • Edison Station
    6 min drive
  • General Mariano Escobedo Intl. Airport (MTY)
    37 min drive

Restaurants

  • Casa Blasón
    4 min drive
  • Tim Hortons
    4 min drive
  • Panem
    18 min walk
  • TOPGOLF
    15 min walk
  • La Nacional
    16 min walk

About this property

Krystal Urban Monterrey

  • Hotel near Galerias Monterrey
  • Take advantage of car rentals on site, a gym, and a business center at Krystal Urban Monterrey.
  • Additional perks include:
    • An indoor pool
    • Breakfast (surcharge), a gift shop, and a front-desk safe
    • 1 meeting room
  • Room features
  • All 150 rooms include amenities such as high-speed internet.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free internet

Food and drink

  • Breakfast available for a fee

Restaurants on site

  • The Great American Girl

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Gift shop/newsstand
  • Safe at front desk

Business services

  • Business center
  • Meeting room

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Towels provided

More

  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Does Krystal Urban Monterrey have a pool?

Yes, this property has an indoor pool.

What time is check-in at Krystal Urban Monterrey?

Check-in begins at 3 PM.

What time is check-out at Krystal Urban Monterrey?

Check-out is at 1 PM.

Where is Krystal Urban Monterrey located?

Situated in Monterrey, this hotel is within 1 mi (2 km) of Spainish Consulate, Topgolf Monterrey, and Plaza San Pedro Mall. Calzada del Valle and Galerias Monterrey are also within 2 mi (3 km).

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Reviews

Krystal Urban Monterrey Reviews

7.8

Good

7.8

Cleanliness

7.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 128 out of 406 reviews
Rating 8 - Good. 146 out of 406 reviews
Rating 6 - Okay. 81 out of 406 reviews
Rating 4 - Poor. 31 out of 406 reviews
Rating 2 - Terrible. 20 out of 406 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

El personal pendiente de las necesidades del husped, todos muy amables, yo viajé con mi esposo y mi beba de un año y la carne para mi beba me la prepararon al gusto como la solicité sin ningún pero. Ambiente agradable, la cuna para mi nena en perfectas condiciones, la cama super rica todo muy limpio. Suficiente lugar de estacionamiento
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio personal muy atento habitaciones agradables
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Jesús Enrique

Liked: Cleanliness, staff & service, room comfort
Excelente el personal, habitación limpia, área de gimnasio deficiente, poco equipo, en mal estado, deberían tener un gimnasio de acuerdo a la calidad de Hilton
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Ana Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very comfortable, clean and quiet
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Paty

Liked: Cleanliness, room comfort
Disliked: Staff & service
No funcionaban las tarjetas llaves para entrar a la habitación... Tuve que pedir 3 veces las toallas porque la hanitacion mo tenía. Fue el servicio porque en realidad el hotel esta comodo.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Very good expirience good staff upon arrival
Stayed 1 night in May 2018
Verified review

6/10 Okay

Alejandra

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Falta de mantenimiento y cambio de mobiliario

Se ve que no le han dado mantenimiento en general al Hotel, el estacionamiento huele mucho a drenaje y la cama muy incomoda, tenía un hundimiento desagradable
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No encontraban la reserva

Tardaron un poco en encontrar la reserva, además de que había solicitado dos camas y nos dijeron que sólo les quedaban habitaciones con una cama king size, a pesar de que tenían nuestra reserva con las especificaciones. Por lo demás, un muy buen trato por parte del personal.
Stayed 2 nights in Apr 2018
Verified review

8/10 Good

Molo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy comodo

El hotel esta perfecto, el unico "problema" es que no hay muchas opciones cerca de restaurantes, tiendas, cafe etc al menos no para llegar caminando.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Msanchez

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Buen cuarto

La cama es cómoda y en general la habitación es muy buena, tiene lámpara, plancha y burro, una cafetera y tazas. Sin embargo, el baño no es lo mejor, los acabados están mal hechos, había agujeros en la pared de otras instalaciones y se ve que no lo limpian a conciencia.
Stayed 2 nights in Apr 2018
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendable

Elegi este hotel porque iba a trabajar en el Corporativo Santa Maria, entonces es muy practico porque queda a 2 minutos caminando. Y ademas el hotel es muy bueno y confortable.
Verified review

10/10 Excellent

NESTOR FABIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy acogedor

El hotel en general muy cómodo y placentero, en la zona hay pocos lugares a donde ir en los alrededores, según donde reserves te pueden incluir desayuno bufete o no, no pudimos conectarnos al WIFI.
Verified review

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities, room comfort
Lugar agradable, justo lo que se encesita para un viaje rapido.
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
En general un hotel sencillo y bueno, solo que hace falta restaurante en un mayor horario
Stayed 3 nights in Apr 2018
Verified review

4/10 Poor

ORLANDO R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sucio y decuidado

El cuarto aunque amplio, se ve mal mantenido, el baño bastante feo y los edredones de las camas sucios.
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Habitación limpia y cómoda. Sólo tuve problema con uno de los seguros de la puerta y el control de la televisión. Fuera de eso , el personal del hotel en la gerencia y restaurant fueron muy atentos, amables y serviciales. todo excelente.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien!

Esta muy agradable, no es lujoso pero no lanpasaras nada mal
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente. Las toallas estaban como guardadas y la cama medio dura. A veces se ocupa. Pero todo lo demas excelente
Stayed 2 nights in Apr 2018
Verified review

10/10 Excellent

Juan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buna estancia
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE MUY LIMPIO, BUENAS INSTALACIONES, MUY CÓMODO
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service

The hotel is not new but it's very comfortable and clean; the rooms are spacious, the personnel it's friendly and kind. I like this hotel a lot. The only thing that has some opportunities is the parking lot, the spaces are small.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hotel en zona segura

El colchon de la cama tiene un pozo!!! Es viejicimo Es una cama muy incomoda para dormir
Stayed 2 nights in Apr 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo sucedido en mi estancia

El Día que estuve en el Hotel Como 2 horas no tuvieron agua, creo que deberían de tener una solución inmediato para esos detalles
Stayed 1 night in Apr 2018
Verified review

6/10 Okay

Marcela

Liked: Staff & service
Disliked: Cleanliness
El personal del hotel es excelente, siempre dispuestos a ayudar y de muy buen modo! La limpieza deja mucho que desear.