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"Room was clean, staff were friendly and helpful. Good view of Mt Fuji and delicious breakfasts in the morning. "

"Very close to the lake and had underground parking. "

"Amazing view of Fuji right from the balcony! Clean room and good service! Breakfast was yummy too. A bit far from the station while hotel provided shuttle. "

"Staff was helpful from the start. Hotel provides courtesy shuttle to the hotel from Kawaguchiko station. Staff welcomes you into the hotel and guide you to your room. Staff will explain how to use any amenities such as the open air bath. Our room used a futon and a staff will come by and set up the room. Much like other reviews, hotel is outdated and quite far from any convenience store or restaurant."

"The view of Mt Fuji was the best thing about this stay"

"This was an amazing experience with spectacular views and impeccable service. Spotless, spacious rooms. Wish we had stayed more than one night. Having our own private onsen was awesome! You won't regret staying here no matter your age or number of people!"

"Onsen was cool, Japanese style room is very spacious, and staff are very helpful"

"Can’t say enough good things about Hoshinoya Fuji. The staff were so friendly and attentive, and the property is perfection. One of those rare situations where the promo photos "

"Good facilities specially Onsen was awesome. "