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"Very friendly and helpful staff "

"El personal es muy agradable, hemos "

"Clean room , lovely friendly staff, walkable to the city"

"Calme ,propre et super accueil Que du positif! "

"Im more upset with Expedia for this experience. This hotel was listed as Carcasonne and we should have done a little more homework but we were strapped for time. This hotel is located nowhere near where we wanted to be (the heart of Carcasonne). It was a $40cdn uber and when we decided to eat the cost of the hotel and go somewhere closer the ubers were not coming out that far. The hotel itself is fine but has a very cold almost robotic feel. This place would be fine for a single or perhaps a couple backpacking and only requiring a nights rest before moving on. There is no checkin staff, you use a pin code that was not included by expedia. The room was tiny, very small beds (I mean very small). Literally rolling over you will fall on the floor. It was clean and new, modern, but we will not be staying at a BB again. "

"The young women at the Front Desk was incredibly knowledgeable and nice and it was impressive that she spoke multiple languages. Thank you for making the stay smooth and pleasant!"

"Clean and comfortable. Excellent staff. Great location. "

"Good welcome from reception large comfortable beds "

"No better location to visit the Cite."