Hotel Hacienda Ticum

Property class: 4

Choose dates to view prices

Consider a stay at Hotel Hacienda Ticum and take advantage of a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site Mexican cuisine restaurant, Hacienda Ticum, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 924
AED 1,114 total
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

A bedroom with a large bed, a chair, and a painting on the wall.

Standard Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A four-poster bed with a metal frame, two bedside tables with lamps, and a view of greenery through a window.

Deluxe Room

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A four-poster bed with a ceiling fan, bedside tables with lamps, and curtains on either side.

Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

A room with a four-poster bed, a desk with a lamp, two chairs, and artwork on the walls.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

A bedroom with a large bed, a bedside table, two lamps, a window with bars, and two paintings on the wall.

Superior Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Grand Suite

A room with a four-poster bed, a wooden bench, and a view of an outdoor courtyard with arches.

Grand Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite

A room with a four-poster bed, two bedside tables, a desk with a chair, and a large window.

Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

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AED 688 total
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About the neighborhood

Tixkokob is home to Hotel Hacienda Ticum. Hacienda Yaxcopoil and Museum of Light are cultural highlights, and some of the area's landmarks include Iglesia La Mejorada and Monument to the Fatherland. Centro Cultural Lorca and Centro Cultural de la Niñez Yucateca are also worth visiting. Visit our Tixkokob travel guide
Map
KM 1.5 Carretera Ekmul - Ruinas de Ake, Tixkokob, YUC, 97470

What's nearby

  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    60 min drive - 41.1 km
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    60 min drive - 41.5 km
  • Tixkokob Municipal Palace
    18 min drive - 10.7 km
  • Tixcocob Church
    18 min drive - 10.7 km
  • Plaza Altabrisa
    59 min drive - 40.2 km

Getting around

  • Teya-Merida Station
    45 min drive
  • Mérida International Airport (MID)
    62 min drive

Restaurants

  • Pueblo Pibil
    10 min drive
  • Kari's Café
    11 min drive
  • Velvet Coffee House
    10 min drive
  • Alicia Cocina Economica
    10 min drive
  • Sucursal Pizza Lulú
    10 min drive

About this property

Hotel Hacienda Ticum

  • Upscale hotel
  • Consider a stay at Hotel Hacienda Ticum and take advantage of a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site Mexican cuisine restaurant, Hacienda Ticum, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
  • You'll also find perks like:
    • 3 outdoor pools
    • Free self parking
    • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and tour/ticket assistance
    • A billiards/pool table, a front-desk safe, and luggage storage
  • Room features
  • All guestrooms at Hotel Hacienda Ticum have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free toiletries and hair dryers
    • Balconies or patios, ceiling fans, and daily housekeeping

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Frequently asked questions

Does Hotel Hacienda Ticum have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hotel Hacienda Ticum?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Hotel Hacienda Ticum on 24 October 2026 start from AED 924, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda Ticum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Ticum?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Hacienda Ticum?

Check-out is at noon.

Does Hotel Hacienda Ticum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 9:00 AM–5:00 PM on request. A fee of USD 40 per vehicle applies.

Where is Hotel Hacienda Ticum located?

Situated in Tixkokob, this spa hotel is 5.2 mi (8.3 km) from Tixcocob Church and 5.3 mi (8.5 km) from Tixkokob Municipal Palace. Church of St. Francis of Assisi and Centro Cultural Lorca are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Ticum Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.
Stayed 3 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une halte a ne pas manqué si vous etes dans le coin ,un endroit vraiment charmant avec un excellent accueil et un tres bon restaurant.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Ok experience - bit akward

Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nice get away- if there was some staff

Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico lugar

Extraordinario lugar,la habitación muy bonita y el servicio extraordinario. Es un lugar donde vale la pena hospedarte.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTRAORDINARIO HOTEL CON UN SERVICIO EXCEPCIONAL DE TODOS SUS ANFITRIONES
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay beautiful place with amazing services. We will keep this place in kind as one of our favorite hotels.
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Erheblicher Renovierungsstau

5 Sterne Niveau bei Preis und Personal. Rest 3 Sterne. Ungepflegter Garten. Meiste Gebäude könnten einen neuen Anstrich gebrauchen. Polster in Hauptpalapa total verschmutzt...Tip: Polsterüberzüge kann man auch mal waschen. Hauppool milchig trübe. Unsere Suite Nr 15 hatte Sitzecke ohne Tisch. Kein Kühlschrank und Kaffeemaschiene ... ist das5 Sterne Niveau ? Terrasse vor der Suite ohne Sonnenschutz oder Sitzmöbel... den ganzen Tag in der prallen Sonne... also nicht benutzbar. Kurzum: eine herbe Entäuschung... frage mich wo die Top-Bewertungen herkommen Hatten 2 Nächte gebucht sind aber nach der ersten Nacht abgereist
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana fabuloso

Excelente servicio
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda hotel precioso, cada detalle es único. La comida deliciosa. Lo único que no nos gusto por poner algún pero es que el agua de la piscina no está climatizada.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Me encanto el hotel precioso te reciben con esmero la habitación muy bonita limpia sper comoda el restaurante muy rico.Super recomendado
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos recibieron muy bien, excelente condiciones. Solo para la gente que no esta acostumbrada a bichos es complicado, sin embargo para estar en la mitad de la selva esta super!!!!
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons vraiment été séduits par cette hacienda, un peu éloignée des sentiers battus… Excellent accueil du patron, un français et un excellent service. I nuit n'était peut-être pas suffisante...
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes stay here.

A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour un séjour de 2 où 3 nuits

L’hotel Est très bien pour un séjour de deux trois jours afin de profiter du lieu. Tout est beau mais un peu loin pour les visites. Le bémol : le petit dej inclus qui n’est vraiment pas au niveau
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijke plek op een prachtig gerestaureerde Haciënda . Wij hadden een mooie ruime kamer nr 2. Heerlijk groot bed. Kost wat maar dan heb je ook wat. Keuze uit 3 zwembaden. Aanrader.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy recomendable para relajarse
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location and staff were friendly, welcoming and generally awesome. The amenities, furniture and attention to detail were lacking. Not 5 star for sure. But a nice lace to stay if you are not expecting luxury.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit très charmant idéal pour être paisible car perdu à 30 min de Mérida Très bonne cuisine, délicieux petit déjeuner Service impeccable
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu exceptionnel hors des sentiers battus Cadre magnifique, chambre spacieuse et décoré avec goût personnel au petit soin, très bonne restauration vraiment je conseille de faire le détour par l’hacienda Ticum vous passerez un moment magique
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, el ambiente es total relajación.
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Hda Ticum

Todo perfecto, excepto dos cosas: el colchon muy duro y las ventanas permiten la entrada de mucha luz
Stayed 1 night in Apr 2018