Hacienda Susula

Property class: 3.5

Choose dates to view prices

Take advantage of free continental breakfast, a poolside bar, and a rooftop terrace at Hacienda Susula. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and an outdoor entertainment area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite Swim Out- 1 King

A bedroom with a bed, bedside lamps, a ceiling fan, and framed pictures on the wall.

Junior Suite Swim Out- 1 King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Swim Out- 1 King bed

A bedroom with a wooden bed, a ceiling fan, a wooden door, and a wall-mounted shelf with towels.

Suite Swim Out- 1 King bed

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Swim Out- 2 Queen

A hotel room with two beds, wooden flooring, a ceiling fan, and a view of the outdoors.

Suite Swim Out- 2 Queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite W/ Terrace & Pool View- 1 King

A staircase with wooden railings leading to a building with a textured exterior and a thatched roof.

Suite W/ Terrace & Pool View- 1 King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite W/Terrace & Pool View- 2 Queen

A staircase with wooden railings leading to a building with a textured exterior and a thatched roof.

Suite W/Terrace & Pool View- 2 Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jr Suite W/Terrace & Pool View-1 King

A staircase with wooden railings leading to a building with a textured exterior and a thatched roof.

Jr Suite W/Terrace & Pool View-1 King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Swim Out- 2 King

A spacious living area with a dining table set for four, a sofa, a ceiling fan, and a large window with a view of the outdoors.

Master Suite Swim Out- 2 King

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite & Pool View-1King & 2 Queen

A staircase with wooden railings leading to a building with a textured exterior and a thatched roof.

Master Suite & Pool View-1King & 2 Queen

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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Las Brisas Merida

Mérida Centro
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 409 reviews
The price is AED 531
AED 688 total
includes taxes & fees
27 Oct - 28 Oct
Las Brisas Merida

About the neighborhood

Mérida is home to Hacienda Susula. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio Salvador Alvarado or Kukulcan Stadium. Visit our Mérida travel guide
Map
Calle 18 S/N, Between 19 and 21, Susulá, Mérida, YUC, 97314

What's nearby

  • A tree and two goats on rocky terrain under a cloudy sky.
    Animaya Zoological Park
    20 min walk - 1.7 km
  • A palm tree on a beach with clear blue sky and ocean.
    Yucatan International Convention Center
    16 min drive - 10.3 km
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    16 min drive - 9.6 km
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    16 min drive - 9.6 km
  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    16 min drive - 10.7 km

Getting around

  • Teya-Merida Station
    36 min drive
  • Mérida International Airport (MID)
    17 min drive

Restaurants

  • Pollos El Leñador
    5 min drive
  • Jardín Mastache
    6 min drive
  • Aqui Si Me Latte
    6 min drive
  • Plaza Garibaldi
    7 min drive
  • Juanito Abdul Caucel
    6 min drive

About this property

Hacienda Susula

  • Hotel near a zoo
  • At Hacienda Susula, you can look forward to free continental breakfast, a poolside bar, and a rooftop terrace. In addition to a garden and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
  • Other perks include:
    • 3 outdoor pools
    • Free self parking
    • Luggage storage, smoke-free premises, and a 24-hour front desk
    • Wedding services, outdoor furniture, and a banquet hall
  • Room features
  • All guestrooms at Hacienda Susula include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Showers and free toiletries
    • Coffee/tea makers, ceiling fans, and daily housekeeping

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  • Pool
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  • Parking included
9.4 out of 10, Exceptional, 576 reviews
The price is AED 657
AED 858 total
includes taxes & fees
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Frequently asked questions

Does Hacienda Susula have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:30 AM–10:00 PM.

Is Hacienda Susula pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Susula?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hacienda Susula?

Check-out is at noon.

Where is Hacienda Susula located?

Situated in Mérida, this hotel is 1.1 mi (1.8 km) from Animaya Zoological Park and within 6 mi (10 km) of Parque Zoológico del Centenario and Park of the Americas. Merida Clinic and Casa Frederick Catherwood are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Susula Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Amenities

8.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 27 out of 49 reviews
Rating 8 - Good. 14 out of 49 reviews
Rating 6 - Okay. 4 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a very nice stay. We rented a car to get around and do activities that were far away. It was clean and enjoyed our stay.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad experience, pool was dirty, no telephone available in room, no reception available, noisy area,the dogs were barking all night, taxi facility not available from hotel.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service
Mejorar la limpieza y mantenimiento en general.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La atención de servicio a cuartos por el chat pésimo . Los meseros maravillosos . El masaje espectacular , no me hicieron el cuarto pero siempre atentos . Faltan muchas cosas . Podrían estar al 100
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Falta demasiada Atencion al cliente, La comida del desayuno es mala y le falta mucha limpieza y mantenimiento al hotel en general
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hermoso lugar y una atencion de lujo
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Atención increíble personal super amable Instalaciones limpias y muy tranquilasla alberca es una hermosura y todo excelente
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo el lugar.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Único inconveniente el dormitorio no tenía acceso agua y me movieron otra habitación.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La atención al lle
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
excelente opción para tu estancia
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo todo ! Y muy rico el restaurante
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable, buenas instalaciones y restaurante con buenos alimentos típicos solo considero que deberían ampliar su menú.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Está muy lindo, tiene poco tiempo que lo abrieron y llegamos muchísimo antes del check in y nos dieron la habitación. Todo el personal muy amable, la comida está increíble, los desayunos venían incluidos en nuestra estancia y la verdad está súper servidos. Tienen una cata de vinos que la verdad nos encantó con Eduardo.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Room comfort
Fue complicada, me tuve que cambiar de habitación, un lugar muy ruidoso, la verdad no pude descansar muy lindo lugar pero los fines de semana hay day pas y se llena la alberca la gente se mete vestida no hay reglas para su uso
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Muchas expectativas en redes sociales, la propiedad. Es nueva y está completamente descuidada, la limpieza es muy mala, jamás me meto al jacuzzi del asco que me dio, muy caro para lo que brindan, con ese presupuesto me voy a un lugar mucho mejor
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness

No recomendable

Mala organización. Su personal tiene buena actitud pero muchas fallas en su logística. Solo hay una persona en la recepción y es la misma que lleva tus maletas. No hacían la limpieza de mi recámara por qué no tenían duplicado de la llave. Un día no servía la bomba del agua y no había agua en el baño. El desayuno lo empiezan a servir tarde. Y al final al no encontraban la reserva para hacer check out.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Todo muy bien
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente , todo muy lindo el servicio fue espectacular y la comida no que decir
Stayed 1 night in Mar 2025