"This is my second time staying in the Emerald. Large space as always！Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated! "

"Nice size room, comfy bed. Friendly staff."

"The room was designed well and just a two minute walk to the beach. "

"Lovely holiday in Gisborne. Small bed but spotless room with everything we needed. We loved the coffee machine in the foyer and used the lovely pool in the hot weather. Staff were excellent. We will return "

"Well located"

"Outstanding through out"

"This was one of the best hotel experiences I ever had. The lady at the front desk was extremely pleasant. The fresh milk bottle was very nice touch. The room was extremely clean with attention to all the small details. The area is very quiet and walkable. I would totally stay there again if I end up planning another trip in the future with highly recommended to my fellow travelers."

"Room was clean. All amenities provided and bonus is kids loved the swimming pool and spa. Great location and friendly staff. We will be back"