"This place is beyond disgusting, it’s actually embarrassing that it’s even allowed to operate.
I walked into my room and found dried blood on the floor, hair all over the shower, and random crumbs and debris everywhere. It looked like the room hadn’t been cleaned in who knows how long. Not “a little messy”, I’m talking straight up filthy and unacceptable.
I went to the front desk thinking they’d fix it, and instead they laughed and shrugged it off like it was no big deal. That alone tells you everything about how this place is run.
Because the entire area was booked, I had no choice but to stay and yes, I had to CLEAN MY OWN HOTEL ROOM just to make it livable. Imagine paying for a hotel and ending up doing housekeeping yourself.
Now here’s where it gets even worse. I asked for towels, and the person at the desk told me she didn’t even work there and was just “helping.” Then she pulled towels out of a trash can and handed them to me saying they were clean. I wish I was joking.
And of course, when I tried to get a refund, they lied and said they offered me another room, which never happened. Not once.
This place is dirty, disorganized, and completely dishonest. Management clearly does not care, and it shows in every part of this hotel.
If you have any standards at all, do NOT stay here. Spend the extra money and go literally anywhere else."