Search Inns in Houston

"Pretty bad. I’m usually a laid back traveller, but this hotel seriously tested my patience. My biggest issues were the ant infestation and the airport shuttle. I specifically chose this hotel because of the advertised shuttle service, but it was essentially nonexistent and very misleading. If I had known how unreliable it was, I absolutely would have stayed elsewhere. I landed at 12:45pm and couldn’t even arrange a shuttle in advance because they required a phone call after arrival. Since I’m from Canada and lost cell service, I had to get my dad to call the hotel for me. Apparently the shuttle “takes breaks” for hours at a time, so the next available pickup wasn’t until 3pm. Uber prices were extremely high, so I decided to wait. Big mistake. I was told to wait outside at 2:45pm and that the shuttle would arrive between then and 3. I stood outside alone in pouring rain while delays kept changing. At 3:12pm, the driver literally drove past me taking another passenger away from the airport. After multiple calls from my dad, the shuttle finally arrived at 3:35pm. I basically lost my entire afternoon in Houston waiting around at the airport. The next morning I had a 6:55am flight, and once again the shuttle wasn’t available, forcing me to pay for another expensive Uber. The room itself was spacious, but the bathroom had ants crawling all over the sink area. Gross. I mentioned it to the front desk and it was barely acknowledged. The shampoo dispenser was also completely empty."

"Very clean room slept comfortably staff was excellent.breakfast was great "

"Great hotel located downtown close to all west Dallas for easy access to midtown. Breakfast is delicious and the supper is great too with wonderful room service. The staff is warm and welcoming. The room was nice and clean and made a cozy one day stay."

"Average"

"Staff was not approachable"

"A clean and spacious room and parking area available."

"Love this hotel!"

"Ok place to stay. Not great."

"Staff was super friendly, delicious breakfast and clean room. Our stove stopped working and we didn't call the service desk because we were only there for 2 days. The bathrooms need a fan, it gets too hot in there."