Find Hotel with a Concierge in Lake Lucerne

"We were very pleased with our stay here. The staff was excellent, the room was on the smaller side, but it was clean and had everything we needed. The room came with a 24 hour transportation pass, which was super convenient because the bus stop in right in front of the property and parking is very expensive in town. I would suggest that they add screens to the windows because the room was a little stuffy. We wanted to open the windows but saw bugs out of the window even on the 4th floor."

"Nice hotel. Not very helpful with early Check ins. Otherwise the hotel was nice"

"Great location directly across the street from the main train station. Very nice staff, great breakfast buffet. "

"All excellent as advertised "

"Great location. Wonderful view of Lucerne. "

"When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt, scrambled eggs like rubber, very limited options. Room cleaning was also not up to standard expected of a 4 star (mould in the shower). Staff were ok but no-one stood out. Its been a very long time since we stayed in a hotel without a fridge in the room. I could go on and on."

"Awesome location, rooms are real nice with all the extra amenities needed. Great location and excellent staff. Breakfast choices are plentiful. We loved our stay there."

"The best"

"Spa wonderful!"