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"Spacious room and delicious breakfast buffet."

"The food was amazing "

"Location was convenient."

"Hotel was great but this was my least favourite of my stay in Japan. Style over substance came to mind. Great location, so close to Universal and the train station, very clean and great amenities but I just was not a fan. I found the staff much friendlier and more helpful at budget hotels plus I had the worst sleep at this hotel due to other noisy hotel guests. The rooms definitely need more soundproofing!"

"Great room; gorgeous views and access to the Exec Lounge was fabulous."

"Great room, reasonable size, awesome staff and great Breakfast. Would stay here again for sure"

"The room and bathroom were spacious and clean, except for the bathtub, which you don’t realize until taking a bath. Breakfast was a little disappointing for the price, not much choice of fresh fruit and salad, as well as terribly crowded!"

"we’re arrived late night at the KIX. I messaged them before we arrived. The staff responded right away. All the staff are very friendly. The location is very convenient. Only 9 minutes walk to Dotonbori. Also Namba Station just down stairs."

"Unfortunately I cannot give this property 5 stars as their elevators were abysmal. This has nothing to do with how busy the property was but because of a poorly designed, inefficient system. Waits for the elevators reached 20 minutes at some point, a building with 9 elevators available. Truly terrible."