Apartments in Ibaraki Prefecture

"We arrived for breakfast at 9:30 am, and we were told by the staff member that breakfast was closed even though our voucher clearly stated the hours were 6:30-10:00am. When we pointed that out she allowed in but told us to hurry. Nearly all the food was gone in the buffet and they were not going to replenish it. At 9:45 the same staff member told us it was closed and asked us to leave. The hotel facilities seemed great but our interactions with the staff left us with a rude impression."

"Clean, good breakfast, staff were great and location to train and local food fantastic with less than a two mi tie walk to train and metro. 10/10 for location "

"Fantastic"

"Very busy hotel, but location is ideal"

"Room is new and clean. Breakfast has quite a lot choices. I like the rice with curry."

"Nice Sky bar and busses ti the Narita and airport"

"Excellent location and very clean. The room was a bit small, but I assume that was because I was traveling solo."

"Really great hotel and location"

"I traveled with my family. We made a reservation for a semi-double room with an extra bed. I surprised that beds were not that size as information in Expedia site. Beds were absolutely the same size. Positive points:high floor, enough space for 2 adults and 1 child, a quiet room, and a delicious breakfast, free shuttle bus bound for Narita aeroport. Negative points:extra towels for a child required an additional fee. There were no bottles of water or tea provided, only coffee packs. The air conditioner was difficult to adjust (it was either too hot or too cold). Shuttle bus doesn't stop Terminal 3 even it is close to Terminal 2(~15 minutes by walk). I saw thst other buses stoped near T3. I chose this hotel because of the onsen however, we had to pay for it and did not receive towels. After using the onsen, my child and I took a shower and asked a ther guest women where we could get towels. She told us that we needed to bring them from our room. I was disappointed because nobody informed us about this in advance. Even if there was a language barrier, I can speak Japanese as I have been living in Japan for many years. Additionally I worked in 2 local hotels, so I knew hapanese service rules. As result, next time I will definitely choose a different hotel."