Verified
8/10 Good
Lance
3 February 2025
Liked: Cleanliness, staff & service
Lance
Stayed 3 nights in Jan 2025
HOTEL 24 sweets HAKUBA
3.0 star property
Skiers can glide straight from this mountain hotel to the slopes, then return to enjoy scenic views and convenient amenities in Hakuba Valley
Choose dates to view prices
Photo gallery for HOTEL 24 sweets HAKUBA
HOTEL 24 sweets HAKUBA offers the perfect ski experience with ski-in/ski-out access and mountain views. Guests can store gear in the ski storage area, dine at the on-site restaurant, and enjoy conveniences like free self parking and luggage storage in a smoke-free setting.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Room options
Check availability for these dates
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Twin Room with Private Bathroom
Twin Room with Private Bathroom
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Twin Room, Shared Bathroom
Twin Room, Shared Bathroom
- Sleeps 3
- 2 Twin Beds
- Free WiFi
View all photos for Japanese Style Room, Shared Bathroom (with 8 Tatami Mats)
Japanese Style Room, Shared Bathroom (with 8 Tatami Mats)
- 1 bedroom
- Sleeps 4
- 4 Twin Futons
- Free WiFi
View all photos for Japanese Style with Tatami 8 mats plus 14 mats
Japanese Style with Tatami 8 mats plus 14 mats
- Mountain view
- 1 bedroom
- Sleeps 5
- 5 Twin Futons
- Free WiFi
View all photos for Suite Twin room, Mountain view, Non-smoking ([Top Floor]Sweets Twin North Alps View <Non-Smoking>)
Suite Twin room, Mountain view, Non-smoking ([Top Floor]Sweets Twin North Alps View <Non-Smoking>)
- Sleeps 5
- Free WiFi
View all photos for Standard Twin room, Non-smoking ([2F]Twin Bedroom <Non-Smoking>)
Standard Twin room, Non-smoking ([2F]Twin Bedroom <Non-Smoking>)
- Sleeps 5
- Free WiFi
View all photos for Japanese Room, Non-smoking ([Top Floor] Connecting)
Japanese Room, Non-smoking ([Top Floor] Connecting)
- Sleeps 9
- Free WiFi
About the neighborhood
Hakuba is home to HOTEL 24 sweets HAKUBA. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Hakuba travel guide
5270 Happo Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301
What's nearby
Hakuba Ski Jumping Stadium1 min walk - 0.0 km
Hakuba Happo-One Ski Area6 min walk - 0.5 km- Happo Information Center3 min walk - 0.3 km
- Happo-one Adam Gondola9 min walk - 0.8 km
- Happo One Sakka Ski Lift4 min drive - 2.0 km
Getting around
- Hakuba Station7 min drive
- Shinshu - Matsumoto Airport (MMJ)104 min drive
Restaurants
- Blizzard (Pizza)7 min walk
- Cru Cafe2 min walk
- RAMEN BAR Marutama 552 min walk
- What's Good Cafe5 min walk
- ライオンカフェ4 min walk
About this property
HOTEL 24 sweets HAKUBA
- Hotel near Hakuba Happo-One Ski Area
- HOTEL 24 sweets HAKUBA provides amenities like an indoor mineral hot spring (onsen) and a restaurant. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi.
- You'll also enjoy perks such as:
- Free self parking
- Hot springs on site, smoke-free premises, and luggage storage
- Bicycle parking and a vending machine
- Room features
- All guestrooms at HOTEL 24 sweets HAKUBA have comforts such as air conditioning, as well as amenities like free WiFi.
- Extra amenities include:
- Free toiletries and hair dryers
- Refrigerators, electric kettles, and housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
- Limited onsite self parking
Food and drink
- A restaurant
Things to do
- 2 indoor hot springs
- Bicycle storage
- Ski passes
- Ski storage
- Ski-in/ski-out access
Family friendly
- In-room refrigerator
Conveniences
- Limited-hour front desk
- Luggage storage
- Vending machine
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (on request)
Spa
- 2 indoor hot springs
- Hot springs water temperature - 104 ºF
- Public indoor mineral hot springs (onsen)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
More
- Comprehensive food waste policy
- Humane treatment of captive wild animals
- No plastic coffee stirrers
- No plastic drinking straws
- Reusable cups
- Smoking not allowed
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Slippers
- Towels provided
Entertainment
- TV
Food and drink
- Electric kettle
- Refrigerator
More
- Air conditioning (climate-controlled)
- Bulk dispensers for toiletries
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10 PM
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
Is HOTEL 24 sweets HAKUBA pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at HOTEL 24 sweets HAKUBA?
Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.
What time is check-out at HOTEL 24 sweets HAKUBA?
Check-out is at 10 AM.
Where is HOTEL 24 sweets HAKUBA located?
Set amidst the mountains, this ski-in/ski-out hotel in Hakuba is within a 10-minute walk of Hakuba Ski Jumping Stadium, Hakuba Happo-One Ski Area, and Happo-one Adam Gondola. Happo Information Center and Hakuba Mini Train Park are also within 15 minutes. Hakuba Station is 28 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
HOTEL 24 sweets HAKUBA Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
9.0
Location
8.2
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 7 out of 23 reviews
10 - Excellent
7
Rating 8 - Good. 8 out of 23 reviews
8 - Good
8
Rating 6 - Okay. 5 out of 23 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 23 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 23 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Reginald
6 February 2026
Liked: Cleanliness, amenities, property conditions & facilities
For our visit to Japan we were seeking a traditional accommodation experience for our stay in the Hakuba valley. We were not disappointed with the 24 Sweets. From the shikibuton beds, tatami mats and in house onsen, we really got to experience the traditional experience. The ski locker and boot room was very convenient. The staff was very friendly and welcoming. If you are seeking this experience we highly recommend.
Reginald
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
MAN WAI
29 December 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and convinence
Extremely friendly and helpful stuff. Location of the hotel is just a few minutes walk from bus terminal. There are different style of restaurants within walking distance.
MAN WAI
Stayed 3 nights in Dec 2024
Verified
8/10 Good
Alan
13 January 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Location but Spartan Room
Very good location in town center (about 10 minute walk to ski lifts), but room was very basic. Only a very small closet with 4 hangers… would help if they added some hooks on the walls (which are bare). A nightstand and/or a table would be nice also.
Alan
Stayed 6 nights in Jan 2025
Verified
10/10 Excellent
James
25 January 2026
Liked: Cleanliness, amenities, property conditions & facilities
Location and nice small onsen
James
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Emma
28 February 2026
Disliked: Cleanliness, amenities
Cleaning in room was not good. Table sticky.
Emma
Stayed 1 night in Feb 2026
Verified
2/10 Terrible
Andrew
17 February 2026
Disliked: Cleanliness, staff & service, amenities
Horrible customer service
Andrew
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Zayne
22 January 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Action
Zayne
Stayed 2 nights in Jan 2025
Verified
8/10 Good
KYOKO
4 January 2025
Liked: Cleanliness, staff & service, property conditions & facilities
ホテルの前には駐車場がなく公共の駐車場まで少し歩きましたが、荷物はホテルの前で下ろせました。
冷蔵庫にはロールケーキが無料であり、帰りにはクッキーのお土産頂きました。
お風呂か温泉で温ったまりました
KYOKO
Stayed 2 nights in Jan 2025
Verified
2/10 Terrible
YUJIRO
28 December 2024
Disliked: Cleanliness, amenities, property conditions & facilities
ロケーションは良いものの、それ以上のメリット無し。
複数人で宿泊なのに、アメニティは薄いタオル1枚で愕然としました。そして、簡易ベット並みのベットの硬さ。。
以前と比べて円安に乗じて白馬エリアは相当値上がりしていますが、その中でこちらのホテルの値段の納得感が極めて低かったです。
海外ではバックパッカーホテルでなければ、ここまで何もない部屋は珍しく、海外からのお客様を中心に相手に商売されるならば、もっとその点に力を入れるべきです。
改善されない限り、もう泊まることはありません。
YUJIRO
Stayed 1 night in Dec 2024
Verified
8/10 Good
Nao
31 December 2023
Liked: Cleanliness, staff & service, amenities
年季が入った建物だけど、清潔に保たれていた。
浴場は小さめで、3人いたらいっぱい。
でもお湯は気持ち良かったし、他に誰も入ってこなかったからゆったり入れた。
Nao
Stayed 1 night in Dec 2023
Verified
6/10 Okay
Chris
16 March 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel Glorious
Nice position but still a decent walk ( in ski boots ) to the slopes. I would call the accommodation above basic but definitely not luxury. Very clean and manager very helpful. Breakfast was spartan compared to other ski accommodations I've been at but after getting used to this we realised it was adequate.
Chris
Verified
4/10 Poor
Jojo
5 February 2014
Disliked: Property conditions & facilities
Good location, that's all..
Room clean on arrival, no lift but only 2 stories high. No housekeeping during our 4 night stay, but there was a note to say if we wanted clean towels we could exchange our used ones at reception, which we did no problem. Staff do not speak much English, and front door is locked at 10pm, you have to phone them to get back in! Very much a hostel feel at 4* hotel prices, would not go back again. There are much nicer hotels in Hakuba.
Jojo
Verified
8/10 Good
Cody
9 January 2014
Liked: Cleanliness, staff & service, room comfort
Great hotel close to Happoone Resort
Friendly and helpful staff, good location, spacious rooms, 20% off ski gear hire at Spicy rentals if you're staying here
Cody
Verified
8/10 Good
Verified traveler
3 January 2013
Liked: Staff & service, room comfort
朝食など
2泊しましたが、朝食が2泊とも同じメニューでした。
少しメニューを変えてほしかったです。
部屋は割と広く使いやすかったです。
温泉が冬だと少しぬるいかも。
Verified traveler
Verified
10/10 Excellent
Tom
2 January 2013
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel for visiting the slopes
I stayed here with my girlfriend for 4 nights whilst snowboarding and had a great experience. The staff are very friendly and helpful. On the first night the manager took us for some excellent traditional Japanese food and offered free lifts to the slopes to beat the queues of the shuttle buses. We also got a discount on our snowboard rental and had a decent breakfast each morning. The location is also ideal, a short drive to the slopes, lots of friendly bars and the information centre is a short walk. A great place to stay that is a reasonable price with friendly staff and is close to the slopes, cannot ask for much more.
Tom
Verified
8/10 Good
Danielle
12 February 2012
Liked: Staff & service, property conditions & facilities, room comfort
Location, service and value for money
We were very impressed by the service we received during our stay at hotel glorious, the food was excellent as was the location - walking distance to Happo One! - couldn't ask for more. We booked a Western Style room, Single beds only but still very comfortable - Onsen available to the Japanese style rooms was very impressive
Danielle
Verified
8/10 Good
cedric
31 March 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cedric
Stayed 1 night in Mar 2025
Verified
6/10 Okay
Kevin
21 February 2024
Kevin
Stayed 8 nights in Feb 2024
Verified
10/10 Excellent
miguel
27 December 2023
miguel
Stayed 4 nights in Dec 2023
Verified
6/10 Okay
Courtney
22 January 2022
Courtney
Stayed 1 night in Jan 2022
Verified
10/10 Excellent
Verified traveler
3 January 2013
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Verified
6/10 Okay
Verified traveler
18 December 2012