Find all hotels by Jinjiang Inn in Haikou

"One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was limited but the driver was able to communicate my problem to the police. He was very confident that my cell phone would be found, he helped calm my nerves. He stayed with me the entire time driving me back and forth 2x to the hotel. My cell phone was quickly located by the police and was back in my hands within 2.5 hours of losing it. If it was not for the immediate action of the One Gem Hotel staffs, I would not be able to have my phone back. I really appreciate the kindness of all staffs and how they put their heart into helping their guests. Thank you One Gem for saving my day and saving my holiday from going hopeless. I also want to thank the brilliant police for their prompt attention and speediness in recovering my cell phone. You all have made my visit to Hainan memorable. "

"Super helpful staff. 5 overall room had some minor hits to carpet and curtains that diminished the feeling of a topnotch property. Can’t expect those to be changed out from minor damage but they are noticed. Quality of the build and materials in excellent. Soundproofing is superb so sleep was excellent. Great bed and bedding. Location convenient to excellent food and shopping. "

"Room was clean; staff was nice. One thing to mention was that they offer breakfast at site if your room includes this amenity. Freshly made breakfast in local cuisine. Very good"

"Fantastic stay. Thank you!"

"Great hotel near airport. Note staff unfortunately don’t speak any English "

"Good Check-in experience at the counter Very fast and helpful "

"The hotel room with king size bed was small but very clean and new. The staff were very helpful and assisted us in contacting PRC authorities when we could not reach them because we did not have a PRC phone number. They went the extra mile to make our stay more comfortable and even helped us to find a room when they were very packed knowing we had to wait for some official documents. Kudos especially to Ms Carina Chen who really made our day. "