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"Was great"

"Room was beautiful and directly overlooked the falls. Staff were very helpful and responsive to our needs. Food at the Morton's Grille was mediocre, especially for the price tag."

"Hot tube, room, breakfast was good. However to make it more excellent microwave needs to be in the room and free parking. Overall good . Thanks"

"Recommend staying here if you are familiar with the area. Staff wasn’t very pleasant in evening but morning staff cordial and helpful. Very close walk to the falls. "

"The hotel looks really cool as it’s really old. The rooms are very basic, a coffee maker and a tiny tv. The south tower is right on the train line so it can be noisy with the train rattling past. The staff was nice. We didn’t use many of the amenities (like restaurants) so I can’t comment on them. The location is great for touring around Chicago as you’re right downtown on Michigan Ave"

"My mom and I decided to do a girl’s trip to Chicago, and River Hotel was one of the best decisions we made. The staff were so friendly, the rooms were clean, and there were plenty of amenities. My mom especially loved the complimentary Nespresso in our room. My only qualm with the hotel was how thin the walls were at our hotel. We could hear the neighbors, though muffled. It’s an older hotel, to be frank. "

"Very nice and clean hotel. The only down fault is parking. It cost $70 a night to park at the hotel and if you don’t want to pay that then you have to go down the street and park somewhere else for cheaper."

"As I was checking in I was told my car can not be parked in their parking garage they suggested I go to 3 blocks away for parking horrible, when I get to my room it’s smelled like old restroom had rust stains in the morning I had a coffee in the room and all the creamer they gave was expired and horrible clumps, the hotel once again had no food because area was under construction it’s was horrible "

"Our stay at Hilton was wonderful! The views were amazing!!! The only complaint I have is the parking a block away for 40$ plus tax, where there was available parking right across the street for 10-20$ depending on location. I wished I was informed of that before I paid 40$ plus for parking a block away from Hilton:("