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"Check in was unpleasant. We arrived early before our room was ready. So i checked in, left our bags and went out. We returned later to see if room was ready. The attendant could not find my reservation and had to ask for help. The attendant who checked me in early remembered me and said to the attendant who could not find me, “No, she is not lying. I remember her”. I found this insulting that the attendant, because she could not find my reservation thought I had been lying. When we finally received our room, it was clean but housekeeping skipped our room the next day. When we returned, the room had not been touched; no fresh towels, dirty towels still in bathroom, bathroom tissue not replenished, and beds not made despite the sign placed on door to please clean the room. The pettiest thing was we are allotted two bottles of water in the room. The next day, because housekeeping skipped us, I asked fromt desk for two bottles of water, assuming housekeeping would have left new bottles had they cleaned our room. I was told guests only receive two bottles of water upon check in and that’s it. I asked what the resort fee I paid was for. They said the resort fee covered Wifi and breakfast. I don’t think I will book with them again. Bottle of water costs about 20 cents or less?"

"I’ve been at this hotel many times both on business trips and family and my last stay was very disappointing. kids running up and down the hallways until 11:30 PM yelling and making a lot of noise. I called front reception twice and kindly ask for them to take care of it and it just went on and on. The room that I had for some reason felt very dated and all of the traffic from the Riverview was so loud like the windows were paper thin. "

"Get the breakfast, you go next door with coupons and it’s excellent! So convenient. We also went there for drinks and appetizers before going to the Chicago theater. "

"Good clean room overlooking the American Falls. Friendly helpful staff. Municipal parking adjacent to the hotel with indoor access to the hotel. Casino connected to the hotel. Access to Hard Rock Cafe for outstanding meal. Starbucks in the lobby for morning coffee. Hot hotel breakfast was excellent with a wide variety of choices, although not included in room price, with restaurant having outstanding views of the Falls in 13th floor. Peaceful, cozy room. Clean bathroom, well appointed. Comfortable walking distance to Canadian Falls. Excellent hotel."

"Good"

"Great place to stay, central location to many activities! Definitely a family friendly hotel. We love that we can access the casino, play place and the falls is a short walk. The rooms are clean and spacious. The staff is always friendly. Be prepared for high parking costs."

"yes "

"This is a go to for me. The rooms have kitchenettes, which is super nice to have, especially if staying for an extended period of time. The bathtub/shower combo in the room I had was very nice and deep and the water pressure was strong. The beds are very comfortable and the pillows were nice and firm. The casting feature worked seamlessly so I was able to stream easily. The gym was useful and next time I hope to give myself enough time to use the jacuzzi. All in all another enjoyable experience at this Hotel."

"Room was spacious and the staff was very nice. The check in was super easy"