Find hotels near Ensemble Artisanal, Marrakech from AED 351

"Hotel looks elevated on pictures. Inside is rundown and pooly maintained."

"Really beautiful Riad in an excellent location. Friendly, helpful staff. Breakfast was fantastic. Would definitely recommend staying here. We had a brilliant time : )"

"When booking a room, you need to ask about stairs. My room was difficult to get to."

"By far the worst accommodation we have stayed in. We stayed in the pistachio suite, where the AC was not working, the plug socket in the bathroom did not work, there was a terrible smell in the room which they staff tried to mask with a diffuser. We felt sick from the smell and chose to air out our room by leaving the windows and door open, which led to flies coming into the room. There was only one iron available in the entire complex, which meant that it would constantly be removed by staff the following day and we would have to constantly request it back. Not to mention, there was no iron board available and so we were left with no choice but to iron on the bed. Our bedsheets were never changed once, and when we complained they said it needed to be requested, and then lied and said they changed it. We noticed by the third day the shower was not draining. We complained in the evening, and only 24 hours later did they choose to “resolve it”, or so we thought. The next day, we were told to test the shower, which led to the entire bathroom and even bedroom to flooding. Whilst we were relocated to another room, the staff from this point made us very uncomfortable, constantly sitting outside of our rooms in the courtyard. We were declined late checkout as they said they had guest checking in early. We were forced to sit in the courtyard for hours, where we saw guest finally check in to our room at 4:30pm. Once again, we were lied to. Do not recommend! Far from 5*!"

"The staff was helpful. The spaces were clean. The environment was quaint and peaceful. My only issue is that if you have an early check out and you’re not in the main building, good luck."

"Is not as the photos, nothing similar, too big, staff NOT friendly, lot of noise, not a 5 stars hotel at all"

"The property location was great and beautifully decorated!"

"Great supply of delicious food .Such a great choice to suit every dietary requirement. The staff were very friendly.Fatima and Samira ( lots of others too) come to mind .Happy smiling and very welcoming. "

"Loved the staff, location and dining room. Beautifully decorated. Only problem was Expedia did not tell us I had inadvertently booked a single room.it was quite small for two people. But I had booked directly with the hotel for the third night and once we were moved our room was perfect."