Find Hotel with a Concierge in Marrakech

"Spa was lovely, breakfast OK and dinner disappointing. Staff were rude when I raised an issue about the room I'd been given not being as expected (and smelling badly of stale smoke despite being a non-smoking room) - one receptionist hung up on me when I called from the room. I was told repeatedly to come back later at reception and they tried to give me a smaller room that the category I paid for. Eventually got a nice room but it ruined the first 2 days of our holiday. Would never go back."

"Waited 45 min at reception. Mean and awful team treated me poorly. More than one guest shouting to staff and manager. Horrendous experience "

"Service : terrible !"

"We had a great stay at Riad Andalla Spa, the location is central, rooms spacious and comfortable and the service was excellent with really friendly staff. Would return and recommend! "

"Do not stay here! Was awful, had a pool closed. No sunbeds or towels. And in addition the service took ages, 1 situation was 2 hours to get a bottle of water! 100% not a 5*! AVOID! "

"Hotel is lovely with lots of activities and the recreation team is lovely. They have child activities where u can leave ur kids and enjoy some time alone. House keeping i dnt find very impressive with room bed sheet not changed everyday. Rest of the cleaning was good. Very nice hotel outside Marrakech perfect for families and there tour organiser as well. They are very helpful. "

" Beautiful decor, grounds, & property. Loved the chocolate palm trees sculpture delivered to my room."

"Honestly, this was "Average" (3-Star), but it got upgraded a star because of 1-2 service/concierge agents. They did really go above and beyond to help transport luggage left behind from Marrakech to Casablanca, and one who served as a translator when my wife was sick and had the doctor visit us in the room. Otherwise, I find the place to be too conceited about what they think their persona actually is. Four Season, Mandarin, Aman and of course the Royal Mansour - all better options."