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"It's disappointing when you fill for a special request and they don't honor it.I have problem going up the stairs,I got the room but I had to go up the stairs."

"The room was spacious restroom could have been better cleaned staff was great breakfast area was a bit dirty but over all it was a good experience "

"There is so much to improve in this place, breakfast was very bland, coffee was tasteless and "

"Bathroom needed work as the hardware in tub/shower was terrible, mineralized and broken. Other then that everything was amazing and wonderful. "

"The carpet had a lot of stains, it looked dirty. the room itself needs a lot of repairs and upgrades."

"I have stayed at the Plaza Hotel in El Paso at least 3 times while driving cross country! It’s a 5-star experience every time. Staff are friendly and professional, and the facility is excellently maintained. The valet parking is fast and efficient. The hotel is close to I-10 so it helps to quickly get on and off I-10! I’ll definitely stay there again!"

"Very comfortable (large, clean rooms) and conveniently located close to the airport—within walking distance. Perfect stay."

"All was fine. The advertisement of upgrades was not fulfilled of the snacks being delivered, but other that that it's a good bargain price and hotel. Great customer service!"

"Bird droppings on hand rails, on side walk into the lobby --has to be health hazard.. Light switch by door not connected to anything so room dark on entry. Closet had no rack or rod. Another had no hangers. No housekeeping in 3 days. Breakfast was not good, bread was moldy. Asked for lightbulb for a light but maintanene was gone. Never replaced in the 3 days we were there. Never again will I stay in a Wyndham hotel. Guess you cannot rely on a good name."