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"The staff are friendly and accommodating. The restaurant is out of this world. We got an awesome room upgrade."

"Will always be my spot to stay beautiful location excellent staff comfortable rooms"

"Great historic hotel near many sights. Great rooms and many nearby places to eat."

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"Beautiful hotel the room was very comfortable and very clean! We loved the connected restaurant for dinner and the yummy free breakfast we got from Rosie’s. Would definitely stay there again! "

"Have been coming here for decades. Ever since Marriott took it over, it's lost the luster and appeal that made it a great place to stay. Always understaffed. You are placed on hold forever (if the phone is even answered) to order room service or contact the front desk. Management has an I-don't-care attitude. We are saying goodbye and will start to try other hotels in the area."

"The swimming pool is very cool and the staff are great, too. "

"Wonderful property in the perfect location in Richland. "

"The room was clean and comfortable. The breakfast was good. The coffee was good. I know it is out of their control, but the unhoused people in the neighborhood (The 7-11 across the street) is not safe. I counted 25 people doing various things, with a lot of taking or exchange of drugs. When I went down the stairs to the car on the La Quinta property there was human feces. The hotel was fine, but I would not stay there again because of the neighborhood. I was concerned that my care might have been broken into with all this goings on."