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"Friendly and helpful staff Property well maintained but needs more lighting at night Great location of room Great variety of food and drinks but need more restaurants Meal plan not fully all inclusive (ex: room service fees, 1 choice for lunch and 2 choices for dinner on a la carte menus) Buffet needs improvement Limited TV channels Minimal night entertainment Not able to US dollars on property"

"The hotel is extremely comfortable and well maintained! The staff is amazing. Beautiful property. One of the best resorts we’ve stayed. Each morning I looked forward to the breakfast buffet. Especially the pho! We had the pleasure of experiencing three different rooms. The pool access was by far our best room!"

"Very good hotel. Attentive staff excellent food options nice pool everything was excellent "

"Great location and facilities "

"Beautiful property, great food, friendly staff! Everything was perfect! I would definitely stay here again. "

"The views are amazing but the property is under construction so expect alot of noise. The staff was helpful for the most part but checkin is a nightmare and wasn’t greeted with the most welcoming vibe at the guest counter."

"Excellent . Great for kids and family. Had a family suite that included full washer dryer, coffee Mc, fully furnished kitchen. Safety locker. Tub. Seperate room for kids. 2tv. Dining table. Balcony with chairs. Absolutely 💯 great stay. Lovely breakfast buffet( Need to purchase) with your booking. Awesome location."

"A great family resort (the best on the coral coast) and one of the few in Fiji that genuinely caters for toddlers right through to teenagers. Big points for the free nanny service during breakfast, and for not counting teens as adults until 17 - unlike most resorts who make the switch at 12. Would I come here if I didn’t have kids? No. But if you’re looking for somewhere to stay on the coral coast with kids - this is the place."

"Great place to stay. Clean , friendly staff . Breakfast amazing."

"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"Pros: nice grounds. Old Polynesian. Very friendly staff who remember your name and are warm. Great a/c. Cons. Needed updating 10+ years ago. No Midern day electronics. Could be cleaner. Poor plumbing ( hot and cold). Subjective issues worth mentioning you may like or dislike: No room t.v. Can't walk to any town"

"A good, convenient airport hotel where I have stayed a number of times. The food in the restaurant is a bit disappointing - expensive, poor quality and small portions by Fiji standards."

"Cannot fault our stay at the Sofitel Resort and Spa. From the moment we checked in until we checked out it was faultless. The staff would go above and beyond with a smile on their face. The room, food options, hospitality and activities were fantastic. Will definitely be staying again in the future."

"This was our second visit and we love everyting about castaway. The staff are what make this place special, from the Team at the kids club to the chef that cooked my daughters fish for lunch after a fishing trip. We will be back!"

"The airport shuttle was great. It was there when we landed and got us to the hotel in 4 minutes. The property is beautiful. The room was very clean and very nice. The hotel staff is incredible. There did everything for us. The front desk ladies were soooo nice and helpful. The food service was great and so was the food."

"We purchased an upgraded villa in the Club lounge. It is a 1200 sqft room with a nice balcony. The apartment is very odd. It has a approx 18 ft couch in it, not really useable. The rest of the apartment was well equipped. Separate shower and toilet. The club area is a bit far from the ocean but we liked the daily tea and cocktail hour. Lots of kids."

"Breakfast was poor quality food ."