Hotel with a Concierge in West Virginia from AED 403

"Everything was great, except the rooms are poorly insulated when it comes to sound. I could hear the person above me sneezing during the night (4 times) and other noise that had me waking up often. That’s why I only give 3 stars and 3 stars isn’t good enough for me to stay there again."

"Overall was what I expected from a 3 star hotel. Only issue I had is the toilets were very low... like 12-14 inches. Other than that, room was clean, breakfast was fine, etc."

"The lobby was nice but our room was very rundown. Mold on ceiling in bathroom and there was a wood shelf next to the shower that looked like they got from a thrift shop and it was in very bad condition. Faucet in bathroom was not installed correctly and was hard to turn off. Very disappointed. Definitely needs some room updates!"

"Overall good experience. The property itself hasn’t been well maintained over the years, but it was clean and inviting. The staff were friendly & the breakfast perfect to start the day with the kids."

"Check in was great. Front desk staff was super helpful and answered the questions we had. Room was very nice. Took me a few minutes to find the switch to turn off the ambient lights behind the tv (small black switch on the wall just below the tv. ) Breakfast was very good. Excellent selection of food. Could have used more seating but we were able to relax and enjoy it. Casino is fun. Really enjoyed the greyhound racing. Truly magnificent dogs and we were able to pet a couple of them. The handlers obviously love the dogs as they all had fun petting and playing with them before and after the race. Will go again. "

"My room was clean. I did have a heating issue but staff were quick to remedy this."

"Our king bed suite was huge and would have been very comfortable except the thermostat in the room didn't seem to work. The room never got above 66 degrees regardless of what setting we put the heat."

"Very noisy from truck traffic"

"Should’ve had breakfast included but not. Also the shower was so hot I couldn’t stand it! The bed was incredibly uncomfortable. Best night sleep ever!"