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"Nice people and stay"

"The rooms were nice, basic, but all we needed. Nice fresh towels. A bit of maintenance needed on the place but it’s was all round good experience. "

"Clean and comfortable. Heating in room did not work but staff were very good and moved us to new room"

"We didn't go for breakfast....we couldn't find necessary equipments of kitchen like Microwave,Toaster etc."

"All aspects of the Newina where great cleaning staff did a great job ladies at reception where really helpful and went out of there way to accomodate us rooms clean kitchen clean and had everything needed to make a meal enjoyed our stay great staff "

"Staff were all really welcoming and friendly. Nothing was too much to ask. Every appeared to enjoy being there and liked their work. The cabin we stayed in had everything we needed. The swimming pool was warm the kids had heaps to do. The location by the lake was perfect. We'd definitely return. "

"The bar was good. The staff very friendly"

"N/A"

"I’m really disappointed to write this because this used to be my favourite place. For the past 6 years, I’ve stayed here twice a year and always looked forward to it. Unfortunately, my last visit and this recent stay have shown a clear decline.I paid over $1000 for 3 nights, and honestly, it was not worth it anymore. The room was smelly, noisy, and poorly maintained. Simple things like the TV remote not even having batteries show a lack of attention to detail. What’s most frustrating is that...

"NA"

"The deluxe double room was big, comfortable and clean. The corridors, room and lift seemed like they were new. A good shower with plenty of hot water and good water pressure. Excellent location for the Skyline Gondola and zip wire etc - just walking distance. But need to drive into the centre of Rotorua. Parking was no problem because there's a bottle store and dairy next door and which have parking when parking at the hotel was full."

"Too many minor issues with our room such as a broken shower head, carpet tacks sticking out of carpet, two single beds joined together but advertised as a extra large double bed, broken phone and kettle etc, reduced the enjoyment of our stay. I would not stay here again"

"Its really old but great pricing"

"Very nice stay, great bed,clean room. Small kitchenet. All you need with great staff."

"Room was super tidy, beds were lovely."

"Really.helpful stuff, nice location and a good room size. Would recommend to anyone staying in Rotorua"

"Nice property and friendly Staff. Unfortunately no pool and no reasonable breakfast. Breakfast room is overcrowded at all times, QR codes for ordering not working."

"Loved the hot pools. Shower was a bit dated. Otherwise stay was good."

"Everything was very good except for the continental beakfast which wasn’t. Coffee from sachets I ask you? Tiny cold croissants. Cold meats limited and no hard boiled eggs. Jam, butter, sugar, in sachets and difficult to open. In the continent this would be a low level breakfast."

"Stunning building in perfect location!"