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"Excelente trato del personal. Facilidades limpias todo el tiempo. Buffet le podíamos añadir un poco mas variedad. Pero todo fue experiencia Excelente 👌 😎"

"Poca variedad en los bufet, la comida en su mayoría insípida. Cucarachas en el baño, no volvería a este lugar."

"La comida estuvo excelente, muy amables los empleados."

"My stay at Iberostar Waves has been amazing! The schedule is action packed and the food is amazing. I also love their environmental initiatives, especially with their gardens, fruits, herbs,etc that are grown on site!"

"Todo bien ágradecidos de sus servicios,muy buena comida un ambiente tranquilo los recomendamos y volveremos"

"Everything was good down to the food to the service, the cleanliness of the place"

"Staff needs better training and dealing with customer requests. They need to have a back up plan when their system is down. The food was great."

"Great service. Weve been coming here for 10 years!"

"The food was quite bad. We tried all three restaurants but did not have a single good meal. We aren’t picky. It was just not good."

"El Resort es de los mejores que he visitado en el area de Puerto Plata (aunque la habitación le faltaban algunas amenidades como por ejemplo una cafetera), pero lo demás todo excelente"

"This place is a GEM ! The staff is helpful n- the price is great. The view is gorgeous !!! The room is clean & the breakfast was delicious The surrounding area is very safe and natural feeling - This is the perfect oasis away from the city but still safe I had a great time and will stay at least once every time I visit"

"Como cuidan el medio ambiente teniendo mascotas y no permitiendo envases plasticos. Proveen agua filtrada con ozono. El personal en general muy atento. La comida deliciosa y variada. Todo esta cerca habitaciones, buffet, gimnasio, discoteca, cafeteria, el lobby y excelente servicio de taxi. Haré mis reservas en el.furo en este hotel. Lo unico fue que me quería quedar 1 dia mas, pero Expedia me dijo que cancelara la reservacion y la volviera a hacer. Total descortesia. Haré mis reservas en el...

"The staff was friendly. The resort was peaceful with a beautiful view of the ocean. The food had plenty of healthy choices to choose from. As well as vegetarian choices. Hermans was a great fine dining if you don't want the buffet. Silent Disco on Friday was an absolute blast. The ppl that bright their kids, they do a good job of keeping families is their own area, and the adults only to theirs."

"Very confortable and the staff is very good, I will definitely come back."

"Being a hotel manager. I tend to really look at hotels from a different view. I saw this property because it was inexpensive for my trip I as taking for a few days. As I arrived. The greeted me with open arms. It was nice. A welcome drink and wet towel. I didn’t have to wait long for our room or so I thought. I was checked into a room that was literally dirty. The housekeeper just started to clean the room. So I had to put my bags in the closet until she finished. A bad start because I wanted...

"The place is perfect; the staff are very friendly. My only recommendation concerns the towels, which are dingy."

"si, excelente"

"El lugar está bellísimo, la vista de los balcones y las habitaciones son una maravilla, el personal es excelente y muy capacitados. Una única objeción es que todos los servicios hay que pagarlos extra, en esa parta no estuvimos muy de acuerdo, pero lo demás está todo excelente."

"Great please"

"Very nice place to stay, friendly staff, beautiful views of the beach and coast"